From the valet to the bellhop and front desk, everyone was pleasant and welcoming. Had breakfast and everyone was greeting us and good service.
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Overall good experience except.
The water in the shower did not get hot at all, I get the hotel was sold out for bayou classic but I wasn’t expecting to take a cold shower, also the air conditioning unit was really loud when I turned it on. Overall experience was great besides those things mentioned above.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Jorge
Jorge (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Gregory
Gregory (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Great service
Wonderful staff! The Bell Captains were unbelievable!
Ken
Ken (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Hector Miguel
Hector Miguel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Edward
Edward (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Great Location for a Saints Game
We had a great stay. People were friendly, the room was nice and location was awesome for a Saints game. Easily walkable to most things. There were some issues with the elevators working.
Mario
Mario (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Great hotel
All the staff I interacted with were friendly, professional, helpful and went above and beyond to make me feel like a valued guest. The hotel is in a great location and is beautifully kept
James
James (8 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
It was okay, great location
One elevator was broken during our entire trip so it took a long time to go up and down on the elevator. Our room wasn’t cleaned the first two days we were there. The location was perfect for us.
Dyia
Dyia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Wonderful experience
We went for the Taylor Swift concert. The hotel was lovely. Our girls were thrilled with the PB & J sandwiches every evening. I enjoyed reading about the history of the hotel and the ghosts in residence (ask at check-in). It was an easy walk to the French Quarter and to the concert. Overall an excellent place to stay.
Susan
Susan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Jamie
Jamie (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Love the hotel, hate the a/c
I love the hotel and would love to give it 5 stars but I hate the air conditioner. This is my 2nd stay in this hotel and we had the same problem. I assumed it was just that room but it was the same problem, different room. We had maintenance come to check the air and he said it should cool of in about 30 minutes but it never did. So for 2 nights we had to sleep in a warm, uncomfortable room. For this reason, I just don’t think I can stay there again.
Alana
Alana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Taylor Swift weekend
We came in for the Eras Tour and everyone was so nice and welcoming. The room was clean and the bed/pillows were very comfortable. There was only one working guest elevator which caused some back up with most people going to the concert at the same time. The dynamic pricing for our stay was a hard pill to swallow but the closeness to the stadium and the ease of navigating around the area was very convenient.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Hotel staff was incredibly friendly. The valet service went above and beyond to make it a good experience.
The location is ideal for easy access to the Superdome and delicious restaurants within walking distance.
The breakfast buffet was overpriced so I would not recommend that.
Angela
Angela (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Great location and service
Room was comfortable, service was friendly, and location was quiet but walkable to bourbon street and the Superdome.
Lisa
Lisa (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Loved it!
Beautiful hotel! Friendly and professional staff. Was a busy weekend in NOLA and they handled it effortlessly! Will stay there again!
Shellie
Shellie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Hotel was beautiful. Very clean and staff were very friendly and helpful.