1. The staffs not very tentative to our needs, gave poor instructions to room. We were looking for 16th floor and the elevator only has15 floors.
2. The lights in the room very dim and some lights didn’t even work.
3. The TV connection was not stable and hang at times.
4. The water pressure sometimes passable and often weak.
5. We stayed for 4 nights and only got 2 bottles of water the first day. It was not refill on daily cleaning.
6. The coffee was bad.
Overall, I expected more from W hotel.
A Sheung Yan
A Sheung Yan (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 1 月 6 日
Worst hotel I’ve lived in my life, sofa is broken, I asked them they said they are going to get new sofa later on, so what about me ?? My room is not on sale or anything, and 2 bedroom 1 bathroom should be point out before booking this room because 1 bathroom is not enough, and everything else is expensive at this hotel
Frankly, so disappointing. I booked one night be rest well before along work trip and the alarm clock went off at 2am then the tv turned on at 3 am. By tge time i realized what was going on at 4 am i was wide awake. I have no words. Total waste of money
Maxime
Maxime (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Terrific team working at a very nice property.
Ronald
Ronald (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 5 日
Iván
Iván (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Bridgette
Bridgette (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Mariano
Mariano (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Every single staff member is friendly and kind! They go above and beyond to make us feel welcome.
Bridgette
Bridgette (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Very good property and personnel
Eugene
Eugene (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Great staff, knowledgeable security, amazing food! I had a wonderful experience overall!
Alleah
Alleah (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 25 日
construction and ridiculously expensive restaurant