The cleanliness was a concern. Stains on the carpet, tub, sheets, mattress, ceiling along with little mystery hairs. The staff at check in was not helpful. Upon arrival we had to wait outside for 10 mins for her to come and assist us, the keys didn’t work as the door was “dead”. It was just a hot mess, if it wasn’t so close to the hospital and out r loved one was let there I won’t not have stayed at all.