Stunning place, absolutely loved how wide open everything was and how clean everything was as well! This place definitely felt like I was in a some kind of royal palace! Just a few things to mention that we did not like, check in was supposed to be at 3pm. We were told at reception that the room would be ready at 3:30pm and they activated our bracelets and said we can go right in at 3:30pm. The room was not ready and someone was still cleaning it, he said it would be an additional 20 min…so by the time he got out, we got our room after 4pm. The gentleman cleaning our room had the music loud and he said he didn’t know we had checked in. The 2nd thing we did not like was that in our 2nd night we did not make a reservation at any restaurant and we thought we would go to the buffet. Our primary buffet was only open for breakfast and lunch, I’m not sure why there was no dinner offered? When we asked at reception, she said we have to walk over to the Barceló hotel beside us (which is not an adults only area)…20 min later as it was not easy to find, specially in the dark, we finally found this place…it had minimal options of food and the cleanliness and atmosphere did not match the expectations we had for our adult only side. We thought this hotel was absolutely beautiful, we hope that these kinds of things can be easily fixed ☺️.