Marriott Tuxtla Gutierrez Hotel

4.5 star property
Luxury hotel in Tuxtla Gutierrez with outdoor pool and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Tuxtla Gutierrez Hotel

Outdoor pool
Lobby
Exterior
Premium bedding, down duvets, in-room safe, desk
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Spa
  • Connecting rooms available
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Swim-up bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • 24-hour business centre
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is HK$364
HK$433 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060

What's nearby

  • Cana Hueca Park - 5 min walk - 0.5 km
  • Joyyo Mayu Park - 12 min walk - 1.0 km
  • Plaza Crystal Shopping Mall - 16 min walk - 1.4 km
  • Plaza las Americas Shopping Mall - 18 min walk - 1.5 km
  • Marimba Park - 3 min drive - 2.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 46 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪El Rincon de Josefina - ‬5 min walk
  • ‪Boston's Restaurant & Sports Bar - ‬6 min walk
  • ‪La Mansión - ‬4 min walk
  • ‪Humo y Leña Parrilla de Campo - ‬6 min walk
  • ‪Boule.bar - ‬5 min walk

About this property

Marriott Tuxtla Gutierrez Hotel

Enjoy your visit to Tuxtla Gutierrez with a stay at Marriott Tuxtla Gutierrez Hotel. Guests can indulge in spa services, and Condimento, one of 2 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 210 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (3-device limit)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (3-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Dining

Condimento – This restaurant serves breakfast, lunch and dinner.
La Mansion – This restaurant specialises in international cuisine. Open selected days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 255 to 255 for adults and MXN 115 to 115 for children
  • Local area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Camino Real Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Frequently asked questions

Does Marriott Tuxtla Gutierrez Hotel offer free cancellation for a full refund?
Yes, Marriott Tuxtla Gutierrez Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Marriott Tuxtla Gutierrez Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Marriott Tuxtla Gutierrez Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marriott Tuxtla Gutierrez Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Marriott Tuxtla Gutierrez Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Marriott Tuxtla Gutierrez Hotel and nearby?
Marriott Tuxtla Gutierrez Hotel has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Marriott Tuxtla Gutierrez Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Marriott Tuxtla Gutierrez Hotel like?
Marriott Tuxtla Gutierrez Hotel is a short 5-minute walk from Cana Hueca Park and 12 minutes' walk from Joyyo Mayu Park.

Marriott Tuxtla Gutierrez Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Un buen lugar para hospedarse
José, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Good
Carlos, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Aurelio, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

ROBO
Tuvimos un detalle en nuestra habitación nos robaron una pijama, y no nos dieron solución a nada
Daniela Sofía, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WON SEAK, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Karla, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel was easy to see from the street, very difficult to find the entrance. Property is old, desperately need a renovation. Bath towels first used in the 90's. They popped for king sized pillows, but not pillow cases. Incredible. The room did come with 3 telephones, which no one uses anymore. The staff saved the day. Everyone was efficient and friendly. Everything was clean and functioned properly. We ate at the breakfast buffet twice and it was excellent. Again, personnel first class. All this being said, we will try a different hotel next visit to Tuxtla.
Alan, 2-night family trip
Verified Orbitz guest review

8/10 Very good

Paulina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SARA LETICIA, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Delia amparo, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

The bathroom was full of mold even the rod that holds the shower curtain was black with mold. This is not something the housekeeping should have to deal with. Waters leaking between the walls of the bathtub. tiles with mold in the junctures. Towels were stained and frayed at the edges. Some had half of the edges.
Angela, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

ALFREDO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lo mejor de tuxtla gutierrez muy buen lugar excelente
jesus gomez, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

esteban, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Juan José, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

FERNANDO, 1-night trip
Verified Hotels.com guest review

6/10 Good

We have been staying at this hotel annually since 2007, back when it was the Camino Real. My husband and I even got married here in 2010. It was and is a beautiful hotel, one of the best in Tuxtla. That being said I am disappointed that on this last visit we noticed the property has really gone down hill. While the breakfast buffet is still one of the best I have ever had, almost everything else seems a bit run down: no towels at the pool, not even on request, not enough clean towels for our room every day, towels received were old and dingy, waterfall and water slide in the pool were not functioning, black marks all over the outside of the hotel, empty fountains in restaurant, broken and inadequate chairs around the pool, dirty windows, escalators not working, shower tile needs regrouting, etc. This is still a great hotel and I would still recommend, however it appears that it is not managed or kept to the same standards as well as it was when it was a Camino Real. I was disappointed with the way it looked and will consider other hotels for future visits.
Gonzalo Mendez, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Go for their pool but not their breakfast
The top floor room was clean with a small combined shower & bath. The pool is relaxing. Supposedly there are pool towels available but none were available all afternoon. We asked 3 employees for pool towels and after a long time, they finally brought a single towel. The top floor breakfast was just barely satisfactory. The breakfast was boxed cereal, coffee, breads, steamed eggs, and other minor items. Other hotels have a much better breakfast.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Diego, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lisette, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vanessa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel! Great food! Loved our stay!
Gunnar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel, excellent breakfast buffet, very varied dinner options and room service in reasonable time, its a good option to stay in the center. I'm sorry for the noise in a nightclub from 1:00 am to 4:00 am
Vanessa, 1-night family trip
Verified Expedia guest review