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Hotel Sumatera

2.5 star property
Unwind and connect with ease: enjoy complimentary newspapers and coffee/tea while taking advantage of helpful concierge services.

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Photo gallery for Hotel Sumatera

Lobby
Restaurant
Desk, laptop workspace, free WiFi, bed sheets
Front of property
Bathroom
In the heart of this vibrant city, Hotel Sumatera welcomes you to a relaxing retreat. Unwind at the daily manager's reception, indulge in a delicious meal at the restaurant or stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Conference space
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Porter/bellhop

Feel at home (5)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self-parking
  • Free toiletries

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
TV
Private bathroom
Hydromassage showerhead
Free bottled water
Satellite channels
Laptop workspace
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Desk, laptop workspace, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Private bathroom
Hydromassage showerhead
Free bottled water
Satellite channels
Laptop workspace
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Private bathroom
Hydromassage showerhead
Free bottled water
Satellite channels
Laptop workspace
Desk
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Hydromassage showerhead
Free bottled water
Satellite channels
Laptop workspace
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Desk, laptop workspace, free WiFi, bed sheets

Economy Room

Highlights

Air conditioning
TV
Private bathroom
Hydromassage showerhead
Free bottled water
Satellite channels
Laptop workspace
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212

What's nearby

  • Great Mosque of Medan - 5 min walk
  • Maimun Palace - 7 min walk
  • Tjong A Fie's Mansion - 17 min walk
  • Medan Mall - 18 min walk
  • Sun Plaza - 3 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 42 min drive
  • Pulu Brayan Station - 23 min drive
  • Medan Station - 25 min walk
  • Lubukpakam Station - 25 min drive

Restaurants

  • ‪Kedai Kopi Pasar Sambas - ‬6 min walk
  • ‪Chasio Afuk 88 - ‬9 min walk
  • ‪Cafe Amaliun Indah - ‬7 min walk
  • ‪TST Pak Haji Puri - ‬8 min walk
  • ‪Rm Pondok Gurih - ‬13 min walk

About this property

Hotel Sumatera

When visiting Medan, Hotel Sumatera is a great choice to consider. You'll have free perks such as WiFi and self-parking.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
DONE

Special check-in instructions

    • The property charges 8 per cent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Free off-site parking nearby
    • Street parking available
DONE

Other information

    • Smoke-free property
    • No alcohol allowed on site
    • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Working away

  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Television in common areas

Room amenities

Be entertained

  • 20-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 8 per cent

Policies

Clothing is optional at this property.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Sumatera Hotel
Hotel Sumatera Medan
Hotel Sumatera Hotel Medan

Frequently asked questions

Does Hotel Sumatera offer free cancellation for a full refund?

Yes, Hotel Sumatera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sumatera?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Sumatera?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Sumatera?

Check-in start time: 1:00 PM; check-in end time: 11:00 PM. Check-out time is noon.

Are there restaurants at or near Hotel Sumatera?

Yes, there's an on-site restaurant.

What's the area around Hotel Sumatera like?

Hotel Sumatera is a short 5-minute walk from Great Mosque of Medan and 7 minutes' walk from Maimun Palace.

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Hotel Sumatera Reviews

Reviews

4.0

4.0/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

R, 25-night trip

6/10 Good

部屋は　古いですが、　受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は　簡素ですが　ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは　KNO　国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。
ao-chan, 3-night trip

4/10 Fair

Roesmal, 2-night trip