The hotel is old. The heating unit takes a while to work. The workers are nice. The view of the battle ship is nice.
jamaica
jamaica (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Eric
Eric (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Overall a nice place to stay on the river front.
The room was a bit small, the decor was very nice. The view of the river was beautiful. Great location on the river walk, and one block from Front Street.
Breakfast was awesome.
The sink in the bathroom was way too shallow. It was very awkward to rinse a tooth brush or put water in a cup. If the faucet was higher it would have been ok.
The rooms do not have refrigerators. We always use them when we travel.
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Loveee!
Loved the location!! Friendly staff! Will revisit in the near future!
Jasmine M.
Jasmine M. (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Great location
Pam
Pam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
eric
eric (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Chas
Chas (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Total Failure
We didn't expect to haul our own luggage to the 5th floor in a Luxury Hotel. Parking lot was behind the hotel and creepy on night of arrival. Our bathroom smelled of urine and the sink didn't drain. Night time housekeeping got rid of the smell but couldn't fix sink. Late supper in hotel restaurant was fair at best. Hilton wouldn't adjust our rates because of third party reservation. They gave us free parking and a restaurant coupon instead. Second day the sink was fixed but the smell was back as was the cleaning crew. Management was supposed to call and address these issues with us but never did. Nighttime assistant manager offered us a free night to give them a chance to make it up to us, but haven't received it yet. Breakfast was good though.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Claudia
Claudia (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
Room floor was dirty and the bathroom fixtures had alot of dust. Hair dryer was sticky. The two drinking glasses were dirty with previous user's lip imprints. Had to hold down toilet handle to flush. Toilet seat had some type of residue that required cleaning. Interior door knob of bathroom came off when simply turning it to close. The space between the sink faucet and sink basin was so narrow you couldn't fit hands under faucet for proper hand washing. Also couldn't get a water bottle under faucet to refill. Hot water in shower randomly became scalding hot. Waited 40 minutes for our dinner in the restaurant for a burger and shrimp tacos even though we were one of only two tables. The other table only got an app and dessert. People at bar were complaining that no one was at bar to tend, saying, "Doesn't anybody work here?" We only saw one waitress who was also bartending for the whole restaurant. Breakfast service was much better. Server was very kind and pleasant and so was the hostess. Sadly, the French toast was overcooked and burnt on the edges. We prepaid for a buffet breakfast but we find out only the buffet was available on the weekend. 20% gratuity automatically charged for meals. We had very high expectations but we're greatly disappointed. We are current and former professionals in the hospitality industry - travel agent and chef with 33 years experience. No shuttle for local theatrical venue. Walked 5 blocks to and from venue.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
samuel
samuel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Jodi
Jodi (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Very disappointing
Very disappointed in this hotel. Didn’t match pictures online. Paid for room with “historic” view, picture below of actual view much different. Room was in need of maintenance. Bathroom shower time
Very old and windows need to be replaced. Bartender extremely rude. Asked for cups of ice with a large purchase of other things, told there are ice machines on the floor. If it’s not working call for maintenance. Expected a lot more from this property. Many other better choices in the area.
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Top notch minus one thing
Lovely hotel, wonderful view. One issue-no refrigerator or microwave in the room. If you are staying for multiple days, it would be quite inconvenient. Otherwise, nice clean room, great beds.
Heidi
Heidi (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
👎👎
$760 for 2 night stay. The lobby smelled of sewage. Broken shower head, broken make-up mirror & the safe did not work. When we called to switch rooms the staff was very receptive. But, they explained the safe batteries are no longer being made & they have no accounting for which rooms have functional safes. It is obvious that Hilton is suffering financially as they are letting their hotels deteriorate. We are “ Honor” members & have elected to switch to other hotels.
lynn
lynn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Amanda
Amanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Family Friend
Beautiful facility could not have been treated better