Our room had ants. In our beds, on the floor, and walls. Management did not care when we called front desk.
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Located downtown.
Crave restaurant in hotel.
Skyway to convention center
Nearby other bars and restaurants
Missy
Missy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Very good value
Alli
Alli (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 18 日
Nice room, terrible service
I left an item in my hotel room. Here were the 3 failed attempts I made to retrieve it:
1. I called the front desk the next day. They asked me to leave a voicemail for housekeeping with the details. No return call.
2. A few days later, I called the front desk again and explained the situation. Ashley committed to follow up. No return call.
3. A few days later, I called the front desk and asked to speak to the General Manager. He was not available and I left my name/number. No return call.
In addition, the parking lot is undergoing repair and there is only one handicapped parking space available on the level that connects to the lobby. Other spots could have easily been temporarily blocked off. This is critical for a hotel in the middle of a major medical destination.
Finally, upon arrival and departure, the front desk people acted as if we were bothering them while they were busy scrolling their phones.
Bradley
Bradley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Ryan
Ryan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Patrick
Patrick (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
More concern for seniors esp in town of hosp that
As a senior was very disappointed in the fact of no one to help with wheelchair and with the loading of things in car.
Donna
Donna (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 24 日
Beth
Beth (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 21 日
Dirk
Dirk (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
B.V.
B.V. (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
angela
angela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
John F
John F (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Simon
Simon (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Daniel
Daniel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Gene
Gene (2 晚行程)
Orbitz 真實旅客評價
4/10 一般
2025 年 5 月 12 日
I was very disappointed in the treatment I received from a desk person. He was disrespectful, arrogant and unappologetic for his behavior. Just about everythig else about the place was pretty good, the parking garage condition was not favorable but was getting worked on. I would have expected better treatment/behavior from the "help" and is enough to keep me from wanting to stay there again!