Worst hotel experience. The front desk people do nothing but sit there. They scam you when you’re there once you left the hotel they hold your money and prepare another saying. Don’t ever stay there.
Xingyu
Xingyu (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 4 月 15 日
Junguo
Junguo (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 11 日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Stay was okay
They had one working elevator for 15+ floors. It took quite a while and once we finally got on it- it took another 5 minutes to get to the lobby. (It only allowed 5 ppl on at a time). The front desk staff wasn’t friendly and unapologetic. They have automatic lights that turn on in the room which was annoying in the middle of the night. Room was very noisy with city and hallway noise and we were on the 11th floor.
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Helpful, accommodating staff. Very nice hotel in a seemingly not so nice neighborhood to be in during the weekend.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Shawn
Shawn (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 10 日
Very run-down and unsafe neighborhood
There are too many drug addicts and homeless people, some with aggressive behavior, around the hotel and in the surrounding streets. This area should definitely be avoided.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 9 日
Rooms basic and patio dirty
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 9 日
Jennifer
Jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 8 日
Bad housekeeping
Missing coffee, no coffee cups . No hand soap
Rami
Rami (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Tanya
Tanya (3 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 5 日
Cheap Hotel
Our room was disgusting, there were stains on the floor and we barely had any counter space for items. This hotel reminds me of a cheap hotel that just got a paint job. Everything was expensive, if you’re parking your car you’ll pay an extra $60 per night along with their dumb service charge. Next time, I will pay the extra hundred dollars per night to be at a nice hotel.
Tiffany
Tiffany (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 5 日
Frances
Frances (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 5 日
Below basic
Low-end. Bare-bones furniture. Old nasty carpet. Rough towels. Lobby looks nice but rooms are like a hostel.
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 3 日
Ray
Ray (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
Terrible hotel … matches the terrible city it’s in
We’ve stayed there twice before, but this time was a disappointment. Not one elevator was working … no explanation from management, and no workers working on it the entire time. Had to use a service elevator with long wait times and frustrated guests. Not acceptable for a Wyndham flag property. All this and was charged a “resort fee” for WHAT??? This is not a resort and there are no amenities. Resort fees are for amenities. And this property didn’t even have ONE operable elevator out of 4!! Not one!!! Unacceptable! I would like the resort fee refunded, or it is very unlikely I will ever stay at a Wyndham property again.
John
John (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 30 日
Terrible hotel with an unsafe elevator situation
Avoid this hotel. We arrived and only one of four elevators was working, and that one stopped working on day two. They never fixed it nor was there ever any sign of an attempt; other guests said they had stayed a year before and only two had been working then. Every guest and the service staff had to share one service lift (the other one was out of service) causing long waits every time. If any guest had suffered a health emergency how would they have gotten help in time?
The maid service was also terrible - they didnt clean surfaces or vacuum, they just replace the towels and made the bed (no new sheets). We will be asking for a partial refund.
Nick
Nick (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
the hotel rooms were in poor condition. Damages were painted over. Water stains were painted over and you can see the paint peeling off. Very dusty, and not well kept. Sheets were damage and falling apart.
Van
Van (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Skitne tepper, hår på badet og ventilasjonen var full av støv, kun 1 servicelevator som virket, ingen gjeste elevators virket. Veldig lytt mellom rom og ut til gang. Ingen lydisolerong mellom bad og rom. Gode senger.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
Dirty floor
Floors were stained and dirty. TV cords exposed. Noisy.
Shannan
Shannan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Alfombras sucias. En general el hotel bien
Rafael
Rafael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Gabriela
Gabriela (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 22 日
Gray
Gray (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Its a great place to come in for a nice weekend and enjoy san francisco.