It was great the team greeted us right away helped me get settled and explained everything including parking situation what time breakfast was and room service
Rossanna
Rossanna (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
DEBBI
DEBBI (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
excellent location, near public transportation, nice breakfast, room clean and quiet
Jian
Jian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Sean
Sean (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Musie
Musie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Comfortable stay at convenient downtown location
very pleasant stay. hotel and room was very clean and quiet. \excellent breakfast and freindly personel.
George
George (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Edith
Edith (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Dominique
Dominique (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Dominique
Dominique (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Pierre-Luc
Pierre-Luc (8 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 16 日
Alicia
Alicia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Bruce
Bruce (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 13 日
Where do I start. I booked this hotel months ago for July 3-7th and prepared for my stay..today is the 5th and I’m ready to go home! The experience of my stay here has been chaotic and inconvenient. Although the staff is friendly and that is the ONLY good thing I can say. On Thursday when I checked in, I was surprised when the clerk told me my deposit for my stay would be $300 and NOT $150 which I had confirmed TWICE before coming… problem number 1. On Friday, my key began not working due to their system being down or having maintenance issues which caused them to assign my room to another guest. I just woke up from a nap around 6ish and luckily I had the security latch open or the guest would have walked in on me half naked. I went downstairs to ask what was going on about that..(no clear answers, only apologies) they proceeded to tell me that the information was somehow erased so I had to be let into my room until that got fixed… problem number 2. Today, I walked into the lobby and was greeted and informed that I needed to do the check in process again 😒… which consist of charging me again for the room that is already currently pending on my account. THAT took the cake for me, my key card started to not work again. I will NEVER EVER stay at any Hilton owned hotels in my life again. This is absolutely ridiculous!
Latesha
Latesha (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Jazon
Jazon (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 7 日
Room was fine, location was great pillows were awful. No substance to them at all. I had to put things underneath them so I had any support at all.
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Solid Hampton Option in Oakland.
The location is very walkable in downtown Oakland. There is a Bart station 2 blocks away so I did not need a rental car. Merritt Lake and the Oakland waterfront are both a quick walk as well. Rooms are modern and comfortable with plenty of USB outlets. It was very quiet for my two nights (Saturday/Sunday). Breakfast includes the standard Hampton/Hilton options. Staff is very friendly.
Jeremy
Jeremy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Easy to get to BART. Friendly staff, giod breakfast