"The water button in the shower room had poor contact; in addition, during the stay, the service staff used the master key to enter the room without knocking, which frightened the roommates. I hope the hotel will review the equipment and educate the service staff to pay attention. Other service quality is very good and feedback is quick."
"We rented one double room and one triple room and paid extra for the triple room. When we checked in, the front desk mixed up the 2 rooms and gave us the wrong keys. This was not important and we filed it in the front desk again. But when we entered the room, we found that both rooms were only suitable for 2 persons to stay. When we went to the front desk again, the staff’s attitude was rude and said they simply didn’t have a triple room While we were heated up, he said they could add a sofa-bed in one of the room, but the attitude was still unacceptable."
"Excellent location and cleanliness. Much better if staff has more compassionate at work. Suggest the staff at counter preparing omelette can make sunny eggs also, instead saying no but asking them to get them on plates but actually none instead, and collect city tax upon checking-in rather than checking out to expedite the process. "
