Upon arrival, we IMMEDIATELY noticed that the room had not been cleaned to a Home2 standard as there were stains in the restroom counters and mirrors, all the mirrors were smeared, there were long strands of hair hanging from the shelving as well as the lampshade next to the bed. The drawers contained the previous guest “crumbs” and the refrigerator door was ajar when we arrived and therefore was not cold.
Most guest send these emails to obtain a FREE “whatever they can get” but I’m emailing because I know first hand how a Home2 Suites room is supposed to look as my husband and I travel very frequently and he is a fleet driver and stays in your establishments almost WEEKLY.
This was a DISAPPOINTMENT for me, however your front desk staff did offer to move us to a different room after telling us earlier that you were fully booked as we requested a first floor room.
We declined the offer to move rooms as we are in town for a funeral and were heading out to our family and there was no time for a move.
I sincerely HOPE your cleaning staff is informed of this issue and in the future puts forth the best effort possible to uphold the Home 2 Suites reputation!
Rochandra
Rochandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Carrie
Carrie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Good, clean hotel
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Five Stars Plus
Room was very clean & spacious. Staff was extra helpful at check in. Will stay here every time!
Mechelle
Mechelle (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Pillows weren’t the best. Should offer late check out.
Brittany
Brittany (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Jeroman
Jeroman (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Big rooms and clean
Kimberly
Kimberly (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Shalen
Shalen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Very nice amenities for the 2 dogs. Lots of walking area for them. Nice big room.
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 23 日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Rodger
Rodger (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Rooms were clean and very spacious. We were very pleased with this property. The breakfast was adequate. The only thing I noticed that needed attention was the wallpaper in the bathroom, where mold appeared to be growing in a corner above the shower. Wallpaper is never a good idea for a really moist area. But very pleased overall.
Elizabeth
Elizabeth (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Needs a good clean. Bathroom floor was sticky
Guy
Guy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Had an amazing relaxing stsy
Atoyya
Atoyya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
TERESA
TERESA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 8 日
Wendy
Wendy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
We had a quiet night followed by an unremarkable breakfast. Not enough carts so had to carry our own. An enormous shopping center is being constructed in the direct area of the hotel. When it is completed, the security around the hotel will be compromised. This will require us to reconsider this hotel next year.
Janet
Janet (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Hotel Review
The hotel was clean. The staff was friendly. I would definitely stay here again and recommend to others.