While the hotel was clean and beds and room comfortable the Operations Manager needs lessons on how you treat customers. Her screaming and know it all attitude about an incident at hotel was totally unprofessional. I answered her with anything due to her irrational behavior. I am trying to decide if a letter will be sent to corporate to let them know they have someone like her. Her behavior definitely impacted the stay.
Tamara
4 晚商務旅程
8/10
Brian
2 晚行程
10/10
Cindy
2 晚家庭旅程
8/10
The one night stay was good. My only complaint is that fridge did not get cold. Asked about it and was told they are all like that.
Mary
1 晚行程
8/10
Chris
1 晚家庭旅程
2/10
I am filing a complaint about the hotel being too noisy... ive spoken to the hotel people but sm filing it with Expedia
Anthony C
2 晚行程
10/10
Great hotel in a sort of isolated “by the interstate”
Location. Quiet, super clean and nice bed!
kcarssow
1 晚行程
8/10
Rodrigo
1 晚行程
8/10
N/A
Robert
1 晚浪漫旅程
10/10
Clean rooms and lobby, friendly staff.
Brandy
1 晚家庭旅程
10/10
Love the modern look and open lobby with the island desk
Mark
1 晚行程
10/10
The front desk associate was fantastic. Very pleasant
Benjamin
1 晚行程
8/10
The room was very comfortable and clean ,service was great …..my only suggestion is to put a coffee maker in the room
jane
1 晚行程
10/10
PAUL W
1 晚行程
10/10
Super clean
elizabeth
2 晚行程
10/10
New property that was very nice. The staff was great and so were the rooms. Would definitely stay here again.
John
1 晚行程
10/10
Staff was very helpful and responded immediately to solve a problem.
Joan
2 晚行程
10/10
Jamie
1 晚行程
10/10
Nice location friendly staff love amenities
Julia
3 晚浪漫旅程
10/10
Very nice stay room was really clean
Danny
1 晚行程
6/10
The decor is up-to-date and welcoming. Some of the staff got huffy when they had to get up and wait on us to check out. Not a good look.
Autumn
1 晚浪漫旅程
10/10
Was Great!
CRIS N
3 晚浪漫旅程
10/10
We really like Tru hotels. They're clean and staff was very friendly. They offer a hot breakfast, a market and a play area for families.