4/10 一般
2025 年 3 月 30 日
Do NOT recommend this hotel!
We chose this hotel for its excellent location and its boutique feel. Room was very small and hardly fit 2 small sized guests. Good amenities and clean. Hotel required us to deposit room key every time we left hotel and picked up from the one person manned reception when back to hotel. When reception person was absent, the lobby bar tender helped. On our last day, we were in a hurry to go back up to hotel room after breakfast outside to do final packing. It was about 10:30am. There was nobody in the lobby and we had no key to our room. We waited for 15 min, calling and knocking on every door with no success. Then the receptionist appeared from the elevator. He was upstairs collecting dirty dishes from in room dining. He did apologize but we were quite furious with his bad service already as we were in a hurry. Coming down, the checkout was quick, but the reception failed to call a taxi for us for 10 min. We ended up hailing a taxi from outside the hotel ourselves. Overall, service level was incompetent and poor. Also, the street was filled with rowdy diners the Friday evening we arrived, way into around midnight. We do NOT recommend this hotel!!
Mabel
Mabel (3 晚友伴旅程)
Hotels.com 真實旅客評價
