We paid for a Master suite - which is a 2bedroom suite. We were told that they didn’t have this exact room and apparently they will upgrade us to a premium room! As we got to the room it looked like a standard room with a Queen size bed and a small single roll out bed.
This was frustrating! Eventually we got our master room but pls do better with getting bookings right and don’t think you can just downgrade customers without any compensation!!
Room itself was really nice and spacious!
Katia
Katia (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月17日
Fred
Fred (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Easy layout for a traveller and handy to the airport.
Chris
Chris (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Being close to the airport was a priority. Met that desire perfectly.
Chris
Chris (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Staff were very friendly and the rooms were clean and tidy definitely will book again .
Aktar
Aktar (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Quite and peaceful
Lovita
Lovita (10 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月31日
Room wasn’t cleaned and ready by 2pm- check in time on site. Staffs were unorganized. Wrong room was initially given from what we booked on Expedia. The first room we went in was full on ants, dust and a beetle. Staff sprayed insect repellent without taking into consideration my 6yr was standing beside him. He then began sweeping and mopping. Once confirming with him what room we booked, he said this is not the one and then we were redirected to another room on ground level. That room was fine but all this process took more than an hour. Spoke with the owner and he promised to upsize the room to VIP but he backed off with the offer once we returned from
Visiting some families in Lautoka. He then said he will provide free breakfast in return and stuck to his words. Place is very beautiful but staff service and cleanliness is what matters the most.
Aarti
Aarti (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月29日
Very large meals. Staff friendly and mostly helpful. Wouldn't walk from hotel-needed a taxi to get anywhere.
WIFI didn't work in one room but on next stay it worked well in my room.
Leanne
Leanne (2 晚行程)
Wotif 真實旅客評價
6/10 不錯
2024年7月28日
Fine for a quick airport stay
Darren
Darren (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月18日
Great for price we paid
Ranjlesh
Ranjlesh (2 晚行程)
Wotif 真實旅客評價
2/10 欠佳
2024年7月14日
Mose
Mose (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月14日
Good transit point.
Manish
Manish (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月13日
Would not recommend to anyone
Raynold
Raynold (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月13日
Kitchen was slow otherwise it was generally good.
Bismarck
Bismarck (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月10日
Basil
Basil (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Basil
Basil (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月30日
Good value for money. Convenient location. Helpful staff
Judith
Judith (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月22日
Room was ready close to the airport
Was just what we were looking for
Alain
Alain (1 晚行程)
CheapTickets 真實旅客評價
2/10 欠佳
2024年6月15日
The hotel rooms are rather simple with a strong smell of industrial cleaner. It is close to the airport but located outside the city.
During my visit no dinning options were available as apparently the kitchen staff didn’t show up for work that day.
Doreen
Doreen (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月6日
Judith
Judith (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年5月21日
Lack of internet in the rooms, restaurant only open for breakfast and dinner with a very poor menu at high prices. No lunch unless you go into town.
The place as No entertainment for guests and the swimming pool was under reconstruction work and unable to be used. Room wasnt clean and fresh towels. Very disappointed with our stay this time at this Hotel
Dave
Dave (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月14日
It’s was quite far from the Main Street and also the time I was there they doing renovations and it’s quite mass but not like the view that I was looking at the advertisement on internet