One of the best hotels I've ever stayed. Highly recommended to others who will travel to Sapa.
Gary
Gary (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Great decor, great location
Great hotel with fab decor and indoor pool, right in the heart of Sapa. Lots of restaurants and shops nearby and the Fansipan ticket office is just round the corner. Everything is within walking distance. Staff were helpful in arranging taxis to drop me off to Cat Cat village and then pick me up. Overall a great experience
Claire
Claire (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
JUNG HOON
JUNG HOON (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
JARAM
JARAM (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Maravillosa experiencia
Es un hotel muy especial, en el mejor de los sentidos. Nos ha encantado, ha sido maravilloso
ALFREDO
ALFREDO (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Attention to detail could have been better
This is an amazing hotel in an amazing location - the Rooftop bar absolutely needs to be experienced. Everything here was perfect, except for the level of attention in our room. Some items weren't replaced daily and my CPAP machine was never put back in place each time the bed was made or turned down. Little things I know, but when you're paying to stay at the best hotel in Sapa...
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Best hotel Sapa
The hotel room and facilities are in impeccable condition. The breakfast is amazing. We had dinner at Chick restaurant, and the food was 10/10. Even our picky parents loved the food and service. We will definitely come back if we visit Sapa.
Le
Le (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Beautiful hotel, but staff treats you like a thief
The hotel is absolutely beautiful and the pool is amazing. However, the pillows were lumpy and the linen had holes.
Also the staff treated me as a thief. During check out they asked if I took anything from the minibar. I said just a sparkling water. Then they told me to wait while they had someone check my room “in case I forgot something”. I told them no thanks and they had me wait anyways while they checked. They wanted to check that I didn’t steal anything from the room.
Regina
Regina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Maria Aimee
Maria Aimee (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Michal
Michal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Unforgettable experience
Originally booked a night but after seeing the facilities and beauty of this hotel we added extra night.
Everything at this hotel was without a fault. The biggest wow was the pool area and stunning views from balcony and top floor.
The customer service exceeded our expectations. We were allowed to use the pool area and showers as we have arrived very early at 6am, despite checking time at 2pm.
Thank you for making our stay memorable.
Michal
Michal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Staffs are great, helpful and welcoming. Great location to Fansipan. Beautiful interior decoration (French decorated). Bar foods are excellent but quite expensive.
tam
tam (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Carolyn
Carolyn (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 17 日
A disappointing return stay
This was my second stay as I was here a year ago too. Slightly disappointed with the feeling that the place is insufficiently loved and cared for. There was dust in the areas hardly used but great for photos. We looked at every nook and cranny of this amazingly gorgeous property. The staff were cold and business like, so different from the previous property we stayed at before our trekking trip away. They seem to know they have a special property and instead of laying thick the feeling of hospitality, there was almost disdain and pride in the manner of services from the front desk to the breakfast room. The breakfast however, is simply outstanding and a class above anything else. It was Easter weekend and they truly to the theme to heart. As we celebrate, we were especially grateful by the special touches. Rooms feel small and not brightly lit at all. The pool area is always the most gorgeous in the property, but it is ashame the terrace outside overlooking the mountains was neglected and dusty.
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
This is most definitely a 5 star hotel stay!! The staff is incredible they go above and beyond on every level. From front desk reception restaurant service and housekeeping! Honestly I have been all over Europe France Spain and Italy Portugal New Zealand Australia and have stayed at many so called 5 star hotels and have never experienced the level of care and hospitality that I was given at this 10 star hotel.
Michael
Michael (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Stay 2 a minimum of 2 nights to fully experience all the hotel has to offer