Arrived at the hotel with no one at the front desk, we waited for almost 10 minutes before I searched the bottom floor to find some one. Angela, the Front Desk Superviser, proceeded to check us in. After traveling all day, we were ready to get settled. She gave us our room keys, and we proceeded to the room she assigned to us. We attempted to enter the room and the key card did not work, after several attempts we realized she has assigned us a room with someone already in it! This could have potentially been a dangerous situation. We returned to the front desk where she blew it off and proceeded to call her manager realizing she had transposed numbers to the correct room. No apology. The next day our room key did not work again, once again having to go back to the front desk, and she tells me that she has to re do everyone’s keys every day. The day we departed the hotel, Angela was hanging out with people who were obviously not hotel guests. Angela was standing by the front door with a cigarette or something similar that she handed to a person standing outside when she saw me. We stay at the Tualatin location often with a completely opposite experience. The Tigard location needs to take another look at their staff, condition of the property and working condition of their technology.