Valet guys are great. Staff is extremely rude, doesn’t explains things without getting an attitude. Charged incidental fees of $150 per room, without stating that prior to checking in. Just called back because I didn’t receive an emailed receipt of stay, the lady that answered the phone was extremely rude.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Nice, but needs some maintenance
Loved that the peloton bike in the gym was functional. The hotel is modern and nice. I accidentally got an ADA room and the shower needed a cleaning with some residual mold present. Also the shade was functional, but was getting cockeyed and likely to fail soon.
Keith
Keith (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Georgia
Georgia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Nice hotel
The room was good but I was hoping for a desk to do some work also the heat never got warm enough, it still was cold with the heat on but overall the desk agents were extremely friendly and nice and the room was comfortable.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月18日
Destiny
Destiny (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Emperatriz
Emperatriz (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Excelente ubicación, buen servicio.
Alberto
Alberto (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月16日
Whitney
Whitney (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月15日
MIGUEL ANGEL
MIGUEL ANGEL (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月14日
Excellent Service
I selected this hotel to be near Northwestern Hospital for a close family member. After staying there a few times I feel the same about their excellent staff. They are always helpful and very courteous. This survey does not allow me to click on excellent.
Mary
Mary (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
CATHY
CATHY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
candice
candice (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月10日
Not happy with our stay at all. Left early and will never go back
Lance
Lance (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Dwight
Dwight (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
kenny
kenny (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月8日
breakfast is a joke
breakfast is a joke
Omar
Omar (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月7日
It was alright until we got locked out of our room. The card wasn’t reading on our door and went to front desk 3 times until they finally did something. It took over an hour for them to let us in and I had an infant as well they didn’t seem to care much.