The room was clean and comfortable.
But I did have trouble with locking the door. I did not report it as I worked out how to lock the door properly.
The door handle on the inside is not located properly. But the door handle and lock does need to be fixed.
There was no information in the room to tell me if I had trouble or times of contact with staff if I required information. No map of locate area or tourism information. Tea in the Bistro was good.
Susan
Susan (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月26日
Good, however requires improvement
Great location however very dated.
Dirty carpets & arrogant Englishman Manager didn’t quite make the cut, please replace him with a friendly representative & you will be on a winning team.
Australian staff were very nice which did make a pleasant impression.
Housekeepers were very polite and wonderful, perhaps they could teach the manager some lessons in etiquette.
Antoni
Antoni (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月23日
Great check in, friendly service
We had an upstairs hotel room which we have stayed in before and was quite comfortable but unfortunately this time the TV would not turn in and the window would not wind shut and had no screens. This made traffic noise quite loud and dogs yapping etc.
I plugged the bedside light into powerpoint tv was connected to and it was the actual PowerPoint.
The lady that greets us when we arrive at the hotel is absolutely amazing and very helpful and was disappointed in morning when we explained about power point and window.
Meals are quite nice but a bit dearer than the other hotel.
There gaming room has just been fully renovated and is very comfortable with free coffee and soft drinks and food offered.
I definitely would stay here again as good parking off road. Great service, good meals.
Let them know about problems and hopefully sorted for next visit
Carolyn
Carolyn (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
Rooms were a little old fashioned and run down. Bed and pillows were very uncomfortable !
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月12日
Sorry to say floor was dirty with hair clips on the floor and furniture very very tired looking
Janice
Janice (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月8日
Building was beautiful but the inside hotel rooms were terrible!!! The furniture was tatty and our smoke alarm had a condominium covering it which looked like it had been there for some time.
The mattress was covered in stains that showed through the sheets. This is just not on for a hotel
Elaine
Elaine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Holly
Holly (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Nikita
Nikita (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Old and tired rooms
There’s cracks in the walls, the furniture is sketchy and the place looks tired and worn out. Should be priced at $130 not $192
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Great location, a few things that needed repair, bed and pillows not very comfortable.
TV remote not working.
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
Bed
Bed was quite uncomfortable especially the right side my husband ended up with a sore back the mattress was way to soft room was smaller than we thought but was clean enough taking luggage upstairs was a bit awkward as we are older people steps are narrow we were put in the old mill part so only a kettle provided no toaster or mircowave but we noticed there were rooms behind the pub but dont know if that was part of the mill or not so only complaint was the bed and dragging luggage upstairs
Fiona
Fiona (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Kaotisk og forfærdelig restaurant - som vi forlod uden mad. Fik dog betaling retur efter ca 2 timers forgæves venten.
Tove
Tove (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Leif
Leif (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月20日
Constance
Constance (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Great stay
We had an upstairs room and did request a room upgrade if available which we did not get. Would have been a good time for them to have done it as they were doing huge renovations in their poker room which affected their entry and reception area. It will be wonderful in a few weeks or months I guess. We had a beef schnitzel with Dianne gravy and a small side salad and chips for tea which was probably a little bit overpriced but very nice. The girl that greeted us at the hotel was very friendly and welcoming. The young lad when we had our tea was okay and the chef was very friendly and the girl that was helping the young lad was also keeping busy and doing a good job. Our room was the cheapest but was clean and tidy and had everything we needed in it . Probably would look at getting this room again next time but would have appreciated the upgrade especially when they were doing the renovations downstairs. The old meal is a fabulous place to stay as it is very central to everything and walking distance To everywhere on the main street
Carolyn
Carolyn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
It’s my favourite accommodation in Hahndorf. Love it. Is right in the middle of everything.
Ward
Ward (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月30日
Outdated and dirty carpet, stained towers, tiles colour in the bathroom is scary, no tv remote, iron stained by clothe
raissa
raissa (1 晚友伴旅程)
Wotif 真實旅客評價
4/10 一般
2024年10月27日
Trisha
Trisha (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024年10月27日
Hi it was a lovely stay just on weekends be aware of some noise from weekend parties.
Unfortunately we hurt a weekend of yahoos.
Staff were lovely and rooms were impeccably clean and well set up.
rebecca
rebecca (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
the accommodation is perfect , good clean rooms
The TV only had 3 channels working.
We would stay again