The place is nice, we have stayed there before with no issues. Unfortunately the last time we visited we had a very uncomfortable situation where House Keeping just walked right in while we were showering at 9:30 am even though check out isn't till noon. It was a male staff member that appeared to be knocking on the door (which he had a passkey for) while simultaneously opening the door to let himself in, SHOCKING! I was appalled and notified the frint desk.
Mark
3 晚行程
8/10
Vickie
2 晚行程
10/10
Very nice and clean hotel. Room was great
Chris
1 晚行程
8/10
Not to bad my parents had issues with room They were moved though.
arnold
2 晚家庭旅程
10/10
This hotel was clean and staff was friendly. Rooms are a great size. We utilized the courtyard area with fire pits in the late afternoon into the evening. Very relaxing.
Mathew
2 晚行程
8/10
William
2 晚行程
8/10
Everything was great except there was no one at the front desk for check in. It took around 5-10 min for someone to come out the office. I also noticed the Hotel was not at full capacity yet we were given rooms right next to other people with children. It was very loud.
真實旅客
1 晚家庭旅程
10/10
Natacha
2 晚行程
8/10
The room was fine. The bed does not have blankets. It has two top sheets and a paper think bedspread. The bedspread was fine but it would have been nice to have an actual blanket. Or at least an extra blanket in the closet. The shower was really big and nice. We loved that!
There is no pool but the patio has fire pits and was a nice place to hang out with our family.
Our family was all in the same floor in 5 different rooms. It was nice that they were so accommodating to our family needs.
Linda
2 晚家庭旅程
10/10
Staff was friendly, our room was very clean and comfortable. I wish they gave more towels in the suite, the $5 a day parking fee was kind of ridiculous because that was not disclosed when booking online.
Andrea
4 晚家庭旅程
8/10
Anthony
3 晚行程
10/10
Cassandra
3 晚行程
6/10
The hotel is fairly new and really beautiful. We needed ADA accommodations as my son is in a wheelchair. There was no ADA anything in either of the rooms. One of the biggest problem is that they charge you for parking. The hotel was hosting an event for a local school and the parking was completely full as they only have a small area to park. The front desk attendant was fully aware of our son’s needs and he recommended we parked across the street in someone else’s parking lot and walk the long walk back across the street to the hotel. It should be recommended to them that if they are going to host an event maybe they should ask those attending said event to park across the street instead of the people who are staying at the hotel who are being charged for the parking. I was not the only guest this happened to so absolutely something to take in to consideration. They also allowed people who were attending the event to park right across the entrance of the parking garage and managed to make it impossible to get in and out of the garage if you had anything other than a small vehicle.
真實旅客
1 晚家庭旅程
10/10
We had a great stay. Employees everywhere were friendly and helpful. Room was very spacious, quiet and very comfortable. The things that would make all a little better….
Small fridge with freezer and small microwave in room. While the bathroom was beautiful and the shower wonderful, no shower door was a bit strange. Overall a 5 star stay and we’ll be back!
Bryan
5 晚家庭旅程
10/10
Damien
1 晚行程
10/10
I stay here every few months, one of the best hotels in the Santa Cruz area!
Andrea
3 晚家庭旅程
10/10
Mary
1 晚行程
10/10
It is clean.
Matthew
1 晚家庭旅程
10/10
Robert
1 晚行程
10/10
All Perfect
Nadia b
3 晚行程
10/10
I love the fact I have a large Silverado Duramax and had no problem with the parking under the building where I felt my truck was safe
Mark
1 晚行程
6/10
Jason
8 晚行程
10/10
Casey at the front desk delivered exceptional service