Late night arrival. Nice new hotel. No food service or places close by open at 11pm. Staff was short with me when I asked about food and told me that the water was safe to drink. Didn’t explain in the morning where the buffet was located until after I was sitting for about 10 minutes.
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 21 日
Necrophobia hell
Spider hell. My bathroom was filled up with big spiders all over. There are spiderwebs in all corners. Cleaning overall is not existing.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024 年 6 月 10 日
Need better operation team
Sayd
Sayd (2 晚友伴旅程)
Expedia 真實旅客評 價
8/10 很好
2024 年 5 月 25 日
Overall staff was good minus two things for me. My air conditioning was not working. On the next day of arriving I had informed reception of it and was told it would work that day as there was an issue with the overall timer settings. Seemed to be controlled by one unit with room control. The next day I was told it was working but my room had an issue with the control. During my entire stay it wasn’t checked. Luckily in the morning the room was cold as I had left the window open. During the day towards evening room remained hot. Second was staff were amazing throughout apart from a particular lady at the bar found it difficult to smile like everyone else and it came across if you ordered something it was an inconvenience to her. I expected tea making facilities in the room but didn’t check this before booking so if like standard British hotels you expect this then note in a different country it’s not standard. Close to the tram station and local shops. I would still book here again dispute two short comings.