Muy buena ubicación y muy buena atención por parte del personal, lugar seguro y cómodo
Gerardo
Gerardo (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月16日
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年11月13日
Una excelente ubicación, me esperaba un hotel cómo tal, pero parece mas un departamento
Sandro
Sandro (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2023年10月15日
Chandimal
Chandimal (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年10月9日
Katie
Katie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年9月23日
Jörgen
Jörgen (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年9月10日
Erik
Erik (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年8月8日
Location was good for us
Stuart
Stuart (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年8月6日
giulia
giulia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年7月27日
enrico
enrico (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年6月28日
Property was very clean and in a great location, wifi was good, and beds comfortable. We were provided with a couple for coffee and pastry a couple of blocks away. Only comment would be that it would have been easier to to check in via a code to access the building/unit and collect keys from a common area within the unit rather than wait to meet up with owner to collect keys at a specific time and wait outside the building.
Charlene
Charlene (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年5月31日
Pictures weren't close to what we were given, room wasn't ready when they said it was, bed was nasty. We didn't end up staying. Once we tried to cancel the booking Expedia didn't do anything for us I tried to cancel the room 3 times, twice on the phone and once through an email and we didn't even stay there and got screwed by the "hotel" and Expedia. Very unsatisfactory all around, I've used Expedia for years and don't know if I ever will again unless this gets rectified. Awful awful awful experience. Stay away
Jonah
Jonah (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年5月22日
La struttura è semplice ma molto confortevole, pulizia ineccepibile e posizione perfetta per coloro che vogliono vivere Trastevere la sera
Germana
Germana (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2023年4月1日
Not the best experience
Checking in were okay but instructions could be better. Location very good (if your room is at the location).
Unfortunatly, overall we did not have the best stay at L'imperiale.
The room were clean enough and were cleaned everyday with new towels. The shower is in the jacuzzi - the shower hose was not long enough to reach the holder on the wall. In addition, it was so short that my boyfriend could not stand up straight and take a shower. Not okay.
Our room were located at the address stated at hotels.com but the bar that served breakfast were 350 meters away in the opposite direction that were we going each day. in addition the breakfast served was dull so we did not go more than the first morning.
Unfortunately we had a small issue with the cleaning staff which threw out a shopping bag with a newly bought belt: we texted the contact person if he could ask the cleaning staff if they threw out the bag (of course not on purpose) but the response were dismissive saying 'they didn't throw anything out besides the trash can bags and that we should 'check better' - we had done so several times and we know fore sure, that we have had the bag in the room (other tings we had bought we still had).
So all in all not the best experience and we would not book the place again.
Selma
Selma (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022年8月22日
There was a noise coming from the air conditioning system that kept us up at night. Also the view was horrible our work Our window view was of the back alley unpleasant. Fabio was nice but without front desk service it was difficult getting service
mr dino m
mr dino m (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年8月15日
Si vous aimez les poubelles dans le hall d'entrée, les odeurs et le bruit des restos, le bruit et les camions poubelles entre 22h et 6h du mat....
WC bouchés 2 jours...bienvenue.
Si vous aimez les petits déjeuners tout petit, sans pain ni beurre ni confiture, ni fromages, ni charcuteries, ni boissons soft et dans un café situé à 300 mètres .... bienvenue au paradis.
Ce n'est pas un hôtel mais une chambre d'hôte.
A fuir. Je vous dis mon ressenti, ce que j'ai vécu.
Judith
Judith (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年6月23日
Mattias
Mattias (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年6月13日
Fabio
Fabio (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022年4月27日
Disappointing, not enough hot water
Pro: comfy bed, clean, great location for exploring
Con: Paid for room with jacuzzi bath as per picture. There wasnt enough hot water for a hot bath. We contacted owner many times in our 3 night stay, but he unable to resolve this. Water was a bit hotter by day 3 but bath so big it was cool before deep enough to use. first 2 days we then had to have cold showers as no hot water!
Also photos give impression that property has private kitchen and balcony, this is shared.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2022年4月16日
Our experience was a nightmare. Fabio was not available to greet us when we arrived, but he gave us an address to drop off our luggage. He did not mention it would cost €10 for just a few hours. When Fabio finally arrived, he made us walk 10 minutes with luggage to another hotel because the hotel was overbooked. It was not what we paid for and did not meet our expectations. After 1 night, I was furious and inquired about cancelling, but decided not to due to lack of time. After confirming with Fabio during the morning that I would stay until the end of our reservation, Fabio packed my bags, cancelled our reservation and sent me a whatsapp message of the address to pick up the luggage. We had to interrupt our short trip to Rome to go pick up our luggage and find an alternative place to stay.
Maria
Maria (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年3月14日
Anna Rita
Anna Rita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年2月23日
Très belle chambre, bien située
Super Séjour à Rome, l'annexe est situé dans une rue calme du quartier, mais a proximité de tout. La chambre est très bien, elle correspond en tout point avec le descriptif, petit bémol sur l'insonorisation, on entend les voisins !
Julien
Julien (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年2月25日
Tutto molto carino e pulito l'unica pecca TV piccola solo canali RAI e mancanza di un mini frigo