The staff were very helpful. They allowed us to check in few hours earlier (although key was still provided only on time). Staff offered good service (by delivering our luggage to our room and providing us umbrella when it started to rain without request). The food at breakfast was fresh and delicious, and the portion was adequate. Hotel had a clear view of Mount Fuji. Extra pillows were provided without request. Facilities in the room was as described.
Siu Chung
Siu Chung (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 4 月 13 日
KAI YIP
KAI YIP (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 4 月 7 日
tzuyen
tzuyen (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 2 月 20 日
讚讚讚
房間非常舒適, 環境優美, 第一次出comment 要讚既酒店, 而且服務員非常有耐心
KI FUNG
KI FUNG (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 2 月 19 日
Tsz Cheung
Tsz Cheung (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 2 月 14 日
所有方面都非常滿意,必定會再來。
HOI YAN
HOI YAN (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 18 日
環境舒適乾淨整齊員工nice 多泊車位,
WING HONG
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 15 日
酒店可觀看無遮擋富士山景
房間有榻榻米 藥石浸浴提供
Wai Hei Calvin
Expedia 真實旅客評價
10/10 完美
2022 年 12 月 22 日
The outdoor space within the room is excellent, the facilities and amenities are clean and modern. Had a fantastic night.
Gary
Expedia 真實旅客評價
10/10 完美
2022 年 12 月 21 日
Best for family, near the station!
Easily accessible to nearby car rental company for a local drive
Backyard garden is the best for a magnificent view of fujiyama
This is a nice little hotel. The room is big and clean, and the Kawaguchiko station is within walking distance (~5 mins). You can enjoy the view of Mt. Fuji inside the room.
But 2 points made my stay not perfect enough.
(1) The room cleaning starts (also the checkout time) at 10:00 am, which I think is too early if I am planning for a relaxing trip in such a lovely area. I think 11:00 am would be much much better. Everything is too rush in the morning.
(2) All the staff is helpful and nice, except for the Chinese woman. She keeps talking Mandarin to us even though we speak Japanese and English to her. She should be more aware that not every people coming from Hong Kong (and my friend comes from Australia!) speaks Mandarin.
Other than that, this is a good hotel.