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Hotel Basecamp

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Basecamp

Front of property - evening/night
Creator video
Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi
Courtyard
Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi
Nestled in the mountains, Hotel Basecamp offers a warm welcome with a breakfast buffet and cozy library. Active travelers can explore nearby hiking and biking trails or unwind in the sauna after an adventure-filled day. With dry cleaning services, luggage storage, free WiFi and helpful staff praised by previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Laundry facilities
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Ski passes
  • Sauna
  • Bar/lounge
  • Room service
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
$240 nightly
The total price is $259
Dec 1 - Dec 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 172 sq ft
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, cribs/infant beds, free WiFi

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 42 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Front of property - evening/night
Hotel Mountain Paradise
  • Free breakfast
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 74 reviews
$244 nightly
The price is $264
Dec 1 - Dec 2
Total with taxes and fees
Hotel Mountain Paradise
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About the neighborhood

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 12 min walk

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬6 min walk
  • ‪Hexenbar - ‬7 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Hotel Basecamp

Hotel Basecamp offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. A snack bar/deli and a garden are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Ski passes
  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Sauna

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 35 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 35 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CHF 10 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Are pets allowed at Hotel Basecamp?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Basecamp?

Sorry, there's no onsite parking at Hotel Basecamp.

What are the check-in and check-out times at Hotel Basecamp?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 35 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of CHF 35 (subject to availability).

What is there to do at Hotel Basecamp and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a sauna, a picnic area, and a garden.

What's the area around Hotel Basecamp like?

Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi.

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Hotel Basecamp Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
View
Balcony
Train station
Family friendly
Towns
Booking

What guests liked

  • Breakfast was consistently described as delicious, good, and perfect, with many guests praising the variety of options and high-quality food. (42 reviews)
  • The property's breakfast was substantial and delicious, with several choices and high-quality food, and local wine available in the bar. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Fredrik, 2-night trip

10/10 Exceptional

Serve good breakfast, hospitality is great
Wing, 3-night trip

10/10 Exceptional

I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Elisa, 1-night trip

10/10 Exceptional

Excellent rooms , good breakfast
Sujata, 2-night trip

10/10 Exceptional

The room was spacious and clean. Our deck was excellent…very large.
Steve, 2-night trip

10/10 Exceptional

Fabulous location, excellent staff, and adorable room, with a great balcony and view of the Matterhorn!
Michael, 3-night trip

10/10 Exceptional

We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Emma, 2-night trip

10/10 Exceptional

Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Woojin, 2-night trip

10/10 Exceptional

The hotel boasts an exquisite ambiance, adorned with climbing gear and captivating photographs. The beds were exceptionally comfortable, and the breakfast selections added to the convenience of our stay. Most notably, the assistance provided by the front desk staff in organizing our stay and excursions was invaluable, with special recognition to Rebecca for her exceptional support.
Rajesh, 2-night trip

10/10 Exceptional

Luciano very friendly receptionist / bartender. Quiet street.
Steven, 2-night trip

10/10 Exceptional

Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value.
Todd, 2-night trip

10/10 Exceptional

stay for one night definitely will come back
Maan, 1-night trip

10/10 Exceptional

Amazing!
Lucia, 1-night trip

10/10 Exceptional

Spacious room (Half dome) with most of the basics provided. Breakfast was decent with friendly staff. Highly recommended!
Qian Hui, 3-night trip

10/10 Exceptional

Very nice room and friendly staff
Leane, 1-night trip

10/10 Exceptional

The staff are awesome great location well laid out
Brad, 5-night trip

10/10 Exceptional

Great sevice, and large rooms.
Jim, 5-night trip

10/10 Exceptional

Nice clean well tended property. Staff was very friendly and helpful. Beautiful view of the Matterhorn from our private veranda.
Walter, 2-night trip

10/10 Exceptional

Hidden gem!

The hotel staff were great! The room was very clean and quite spacious. We were shocked to find that our room had an excellent view of the Matterhorn from the balcony. The breakfast that was included was also very nice! It was more than a buffet. They also provided hot dishes to order along with fresh hot cappuccinos.
1-night trip

10/10 Exceptional

Staff was wonderful, room were spacious and clean. Great location to town and skiing!
Kelli, 1-night trip

10/10 Exceptional

Just right!

This hotel was perfect for us. Traveling as a family of four (two grown boys plus parents), it’s hard to find places where you don’t have to book two rooms. This ‘apartment’ was perfect. Large bed for us and twin lifts for the boys. Breakfast was great, staff helpful and fun. Highly recommend.
Dena, 1-night trip

10/10 Exceptional

Excellent hotel. Spacious room. The service was outstanding. Breakfast was awesome. The only thing I didn’t like, is that there is no air conditioning.
Samir, 3-night trip

10/10 Exceptional

Fantastic location. Staff was amazing! Views incredible. The website was representative of what we had. Definitely recommend!!
Rebecca, 2-night trip

10/10 Exceptional

The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.
Peter, 1-night trip

10/10 Exceptional

Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Barbara, 4-night trip