Location is good. Finding the hotel was a task! It is not a storefront and has one flag type sign above street level. The entrance is a huge green door!!! Just to left of door is a call-box with several owners; one being Caruso. Dial number, reception will let you in. Five meters in and to left you’ll see a small backlit sign and flight of stairs. If you need help ring buzzer and someone will help.
The main reception was great. The hotel has just 10 rooms in two separate locations. Half are near reception and others back downstairs, outside across street, then up an elevator. Rooms are clean, modern and very clean.
真實旅客
1 晚家庭旅程
6/10
The hotel itself was hard to get to. We hired a driver through the hotel. He dropped us off close to the hotel and we had to take our luggage ourselves. He gave us the wrong directions and so we walked a bit before finding the hotel. We did not know how to get in as there was huge closed door and a smaller door. Not instructions were given.
suellyn
5 晚家庭旅程
4/10
Where to start…hotel is on a pedestrian road so no taxis allowed. Struggled with rolling luggage over old stone streets. You are not allowed to bring outside food into the hotel and eat in your room or in the hotel. We grabbed McDonalds and was told to leave the hotel to eat. I was told by the owner over the phone this is because they are a historic building and outside food isn’t allowed. We tried eating outside in the courtyard and was yelled at by local residents. The hotel pictures make you believe this hotel is in the beautiful mall, but it’s not. It’s across the street. The mattress is terrible. It’s like sleeping on a motorhome mattress. Our room was next to the street where we heard people all night long. Bring earplugs if you stay here.I will say the place is extremely clean with nice restrooms. It came with robes and slippers, which was a nice touch.
rick
1 晚家庭旅程
10/10
Ok
Béatrice
3 晚家庭旅程
10/10
真實旅客
2 晚家庭旅程
10/10
Perfekt beliggenhed i forhold til San Carlo, Feniculare Centrale, metro, shopping. Direkte adgang til Toledo og alligevel ro til nattesøvn.
真實旅客
2 晚行程
6/10
leong
2 晚行程
10/10
Jennifer
1 晚行程
10/10
Jennifer
3 晚行程
8/10
Good hotel. Large room, well clean, confortable, but location isn’t the best.
Ricardo
3 晚行程
6/10
YUSLEIDY
5 晚行程
8/10
Nidhi
2 晚家庭旅程
6/10
Das Hotel befindet sich sehr zentral, gegenüber vom Galeria Umberto. Das Zimmer war ok, es riecht aber etwas muffig, Klimaanlage war
zwischendurch ziemlich laut. Die Handtücher riechen auch etwas komisch. Ansonsten relativ sauber. Das Frühstück entspricht definitiv nicht einem 4* Hotel. Wenn man Spiegelei möchte muss man noch 6 Euro bezahlen!!! Absolutes no go. Personal war nett. Insgesamt sehr überteuert für das was Hotel anbietet. Man kann viel größere Apartments für deutlich weniger Geld in der Nähe finden.
真實旅客
3 晚行程
6/10
Ivano
1 晚行程
10/10
Lorenzo
2 晚行程
10/10
Sterling
4 晚行程
10/10
Michael
1 晚行程
10/10
Michael
1 晚行程
10/10
**Review for Caruso**
I recently stayed at Caruso and had an excellent experience. The rooms were modern, clean, and comfortable, with beds that ensured a great night's sleep. The staff was exceptionally friendly and accommodating, making us feel welcome from the moment we arrived. Knowing that we had an early flight, they thoughtfully provided us with a bagged breakfast to take along, which was a wonderful gesture and much appreciated. Overall, Caruso exceeded our expectations with their attention to detail and superb service. I would highly recommend this hotel for anyone looking for a pleasant and convenient stay!
Nancy
1 晚浪漫旅程
10/10
The hotel is in a very good area in Naples. The are many restaurants and lots of shopping near. The hotel staff were helpful and friendly, especially Valentina. She was always helpful and recommended a good restaurant (Vincenzo Capuano) to have pizza that was right across the street from a fountain. The room was clean and overlooked a courtyard. I also felt very safe because not just anybody from the street could enter the hotel without being buzzed in or knowing the code to enter from the side entrance. I preferred to use the side entrance to avoid the stairs. When I come back to Naples I will stay here again. The one negative is a taxi cannot drop you off in front of the hotel. Its on a pedestrian only street and you have to walk about half a block or so with your luggage.
Todd
3 晚行程
10/10
Changed hotel last minute and loved the Caruso, bed comfortable and large room.