Fabulous hotel. Very friendly and helpful staff. Beautiful view from th 20th floor. Very, very clean. Very convenient to the conference space.
Mary
Mary (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Good Value!
Functional, clean, friendly. Good value!
I would say is the heat/AC system is very loud. Had trouble staying asleep when it would start up/shut down.
Also - pillows are really, really small for some reason.
Frederick
Frederick (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Michael
Michael (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Aaron
Aaron (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Lindsay
Lindsay (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Great room, very quiet and comfortable, but there wasn't any shampoo, conditioner, or soap in the bath. Glad I brought my own!
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Renee
Renee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Excelente
Excelente servicio, gran ubicacion, perfecta para los congresos en McCormick place
BEATRIZ EUGENIA
BEATRIZ EUGENIA (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Karen
Karen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Jorge A
Jorge A (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
$30 for (slightly) early check-in
The stay was fine. But what sticks with me was when I checked in, I was told that there was a room available to me for (slightly) early check-in, but it would cost $30 extra. I travel a lot and never encountered a charge like this. It was a very expensive hotel and it seemed really petty to me. The staff overall was very friendly, the location of the hotel just okay--by Chinatown. Overall, like I wrote, it was fine.
erik
erik (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Måns
Måns (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Kevin
Kevin (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月4日
Wish there was a more versatile water boiler in the room for hot water and not a coffee maker.
Breakfast staff also not very friendly. One had her prayers (through radio or app) on very loudly while at work.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Michelle
Michelle (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Very clean. Nice, helpful staff.
Charity
Charity (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Zach
Zach (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Annette
Annette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
luis
luis (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
Coffee pot was never cleaned, and refrigerator not working
Shawn
Shawn (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Luis
Luis (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月31日
Poor service complete in the Chicago area.
We did not have our room cleaned after the first night, and were not supplied with clean towels until notifying the front desk when... they supplied clean towels but did not remove the used towels. The used towels were very wet and remained stacked in the shower area. After bathing, we had to then wipe-down the floor and sink area because the shower sprayed water all over the floor in this handicapped bath/shower. Bed sheets had visible dirt all over the bottom of the bed, as it was obvious that the dirty sheets were not changed prior to our reservation.
Additionally, we could not use their kiosk to purchase snack or drink items because we were told it was not functioning correctly. The desk stated they were too busy to charge our purchases, so we had to go over to McCormick Place to purchase our items.
I will need to to find a different lodging vendor now for my frequent McCormick Place visits going forward.