We booked (2) queen beds. Upon our arrival, there were only Kings available. To compensate, they upgraded us to a stunning corner room on the 18th floor (and a free
Rollaway bed if we wanted one). So incredibly nice, and such a beautiful property!
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
Estacionamiento.
No especifica que el estacionamiento tiene un costo extra. El cual fue muy elevado por una noche.
Pero el hotel muy bien.
Luis Alfredo
Luis Alfredo (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
The room was clean, the bed was comfortable, plenty of space in the King bed room. The thing that will make me not come back is parking. Parking should be free to hotel guests.
Stephanie
Stephanie (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Don’t stay here
We came to Chicago for a 2 day show at the Wintrust Arena. The hotel was extremely busy and congested at check in. Way too chaotic, no organization Not a pleasant experience. Vallet was a mess. We got to our room and didn’t have hot water to shower with. Called the front desk to ask for a repair but no one answered d after calling for 40 mins. Ended up taking the elevator down to ask front desk for help. Long story short. We had no hot water. We were late to our event because of the mishaps. We were told the pool was out of service we couldn’t use it, but then there were other people swimming in the pool. And to top it all off we could hear the people partying in the room next to us all night. Even with the tv on. I would never stay here again. NEVER
Jessica
Jessica (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Tween Birthday Getaway
This hotel did not disappoint with all it’s perks from the delicious breakfast to the heated indoor pool me and my kids had so much fun for their birthday weekend.Highly recommended for big and small families!!
siyanne
siyanne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Gregory
Gregory (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Accommodating
Staff was friendly, accommodating and professional. I was celebrating my birthday and they gave me a small box of candy which was very thoughtful.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Angel
Angel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Taylora
Taylora (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Excellent
It was amazing
Sheena
Sheena (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Martha
Martha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Great stay, great hotel. Only thing was that i wanted to check in early with having kids and put away my luggage they wanted to charge $50 for early check in.
Jesus
Jesus (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
albert
albert (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Enjoyed the stay. Clean and friendly. I just enjoy fresh towels daily. Was able to get on own which helped.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Fabulous hotel!
Fabulous hotel. Very friendly and helpful staff. Beautiful view from th 20th floor. Very, very clean. Very convenient to the conference space.
Mary
Mary (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Good Value!
Functional, clean, friendly. Good value!
I would say is the heat/AC system is very loud. Had trouble staying asleep when it would start up/shut down.
Also - pillows are really, really small for some reason.