Every time they have technical issue in the system. We lost a lot with them.
Mahdi
Mahdi (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 13 日
Ali
Ali (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 31 日
Ryo
Ryo (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 24 日
WAQAS M
WAQAS M (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Wonderful hotel
FIRAS
FIRAS (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 2 日
EL HOTEL LE FALTA RENOVACIÓN.
TIENEN BASTANTES FALLOS.
joaquin
joaquin (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 9 月 3 日
Very old hotel
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024 年 3 月 15 日
Mohammed
Mohammed (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 10 日
Clean place. Flow of water in baths need attention
FAHAD
FAHAD (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 3 月 10 日
Excellent service
Sami
Sami (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 2 月 4 日
Amazing hotel
We had a great stay here. The hotel looks amazing, we were shocked when we entered on how amazing it looked. The customer service and the staff were amazing. We are bumped up to a nicer room even though we checked in quite late. Will definitely be back!
Syed Ahmed
Syed Ahmed (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 1 月 17 日
Great place and easy to find
Dominick
Expedia 真實旅客評價
2/10 欠佳
2023 年 4 月 12 日
Awful experience
The Lady at the reception wasn't able to understand me, her English was not that good. I asked for a quit room and I got one directly on the main street, it was awful. I went down again and asked for another room, got one on the 7th floor but again on the main street. I could not sleep.
The biggest disaster was that I forgot my IWatch in the first room and I could not get it back. I trucked the watch trough " where is" and it showed that the watch is in the hotel. I tried many time to call the hotel and at the end managed to talk to someone who denied to find any watch in the room. I had the all evidences but he showed no interest to help me getting back the watch .
It was awful experience.
Abdeljebbar
Abdeljebbar (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 2 月 1 日
Abubakar
Abubakar (5 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 1 月 8 日
Buona struttura in linea con il prezzo richiesto
Albergo moderno, elegante, stanze grandi e bagni nuovi. Ristorante non adeguato. Lamento il fatto che essendo cliente Hotels.com gold con accesso VIP avrei dovuto usufruire di un credito di 50 SAR a camera su consumazione cibo che mi è stato negato. Pertanto vorrei che Hotels.com non offrisse benefits che poi non vengono rispettati.
Mario
Mario (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022 年 12 月 30 日
Train station hotel option with good breakfast
The furniture and decoration is not new as in the pictures. The sink water tap is loos. There is poor sound proof walls and doors. The receptionist is trying his best but not aware of the procedure for VIP coupons by hotel reward. The location near Haramain Railway Station but needs 7 minutes car ride.