Terrible check in experience. Been told the system is down, wait outside with luggage for a hour and have to leave eventually because they “are working on it and don’t know how long it’s going to take”.
TIANZE
TIANZE (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Plenty of parking, easy check in, lots of choices included with breakfast, staff was very friendly. Would book again and recommend.
brandice
brandice (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Great place
DeAnza
DeAnza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
Norma
Norma (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
tara
tara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Terrance
Terrance (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Mary Anne
Mary Anne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Francisco
Francisco (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Tru Hiltons are my favorite chain
Love all of the Tru hotels--clean, modern, nice amenities and lounge/game area. And the most creative marketing. Rooms are bright & clean with cool features. Especially love the lemon body wash. Great breakfast with fresh yogurt and lots of options. One of the best free breakfasts at a hotel chain
Merri
Merri (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Melissa
Melissa (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 23 日
Just ok.
When we checked in there were two people at the desk and neither greeted us. I had interrupt them and it was clear that I was inconveniencing them. The hand written signs were half wiped off by the elevator. Things in the room were scratched and dingy and there was hair all over in the corners of the bathroom. Definitely not worth what we paid for the night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
Cedric
Cedric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Convenient
We enjoyed our stay.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
Easy checking and stay
We got there late and left super early to fly out, but it was convenient and easy check in with some nice amenities and restaurants around within walking distance.
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Excellent choice
Staff was very friendly and professional
Jay
Jay (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Comfortable and Convenient
Rooms were clean and well organized. Staff was friendly. Great soap, shampoo, conditioner and lotions and in cool dispensers. Breakfast was delicious. Enjoyed the lobby lounge games for relaxation outside the room. Location very convenient to get to Syracuse and other local towns.
Joanna
Joanna (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
Small room & overpriced
We stayed here 1 night because it was close to my class reunion. I stay at Hiltons often, but this is not what I expected for the ridiculous price. (The price was not normal. Obviously Increased because of the car show this weekend).
Two Queen beds, but Very small room.
No place for suitcase. No closet. Just a hanging bar with a couple hangers, with mini frig underneath. Mini ironing board, which was Hanging on the wall above mini frig. 1 nightstand between the beds. Not a typical Hilton.
On a good note. The staff was friendly and helpful.
Joan
Joan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 16 日
Nothing !!!
Rooms are ok, people at reception very nice and helpful, but clean at room very poor , breakfast poor as well and it is not worth to pay such amount for this hotel . Very expensive for such as quality !! I wouldn’t recommend it !!
ANA MARIA
ANA MARIA (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Laurie A
Laurie A (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Great location to Empower FCU Amphitheater
Great location in Syracuse to NYS Fairgrounds and Lakeside Amphitheater!