Aufenthalt war gut. Das Personal war sehr freundlich und hilfsbereit. Es hat eine familiäre Atmosphäre was uns gut gefallen hat. Unser Zimmer war sehr schön und geschmackvoll eingerichtet. Allerdings ist das gesamte ryokan sehr hellhörig und leider in keinem sehr guten Allgemeinzustand. Die Dielen knarren und man kann wirklich alles aus den Stockwerken darüber hören. Frühstück war okay, insgesamt netter Aufenthalt für zwei Nächte.
Christian
Christian (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Murataya Ryokan is situated in a really convenient location close to buses, shopping and restaurants. The owners make every effort to ensure your stay is as enjoyable as possible. The indoor onsen is fantastic after a long day of walking! Highly recommend their Japanese breakfast, it's delicious and not easy to get this outside. The care and dedication it takes to make it is just one of the reasons why this place is a gem. Highly recommend and would stay here again.
Anderson
Anderson (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月31日
The quality and standing of the property confirm the 2-star categorisation.
However, while the experience was nice, the final evaluation was given by their strict policy on storing the luagages after 3pm. They wanted to charge us, which was not a big problem, but they had no standard tarif, hence we ended up into a negotiation debate.
Florin
Florin (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月13日
NORIO
NORIO (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
The proprieters of this ryokan were incredibly friendly and kind! They provided directions and assisstance for navigating the city and stored our luggage after checkout. 5/5 experience!
Max
Max (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Väldigt trevligt och genuint
Jan
Jan (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月18日
Tutto perfetto
Renzo
Renzo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月31日
Lovely staff
Helen
Helen (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月6日
We found the room and garden view to be so beautiful, the staff is very kind, and the location was great!
Ramah
Ramah (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月29日
My boyfriend and I stayed here for two nights and enjoyed it very much.
The staff was very kind and welcoming to us. Very hospitable. You must change into indoor slippers provided by the inn. Upon checking in, I noticed one of the elderly staff cleaning my luggage wheels which I thought was very nice of him to do so as I’ve been to a different inn in Japan where visitors were told to clean their luggage wheels themselves. I would’ve been more than happy to clean them myself but truly appreciated the hospital gesture.
We adored the garden view from our room and we had lots of space! Our futon beds were set up for us upon entering and they were the most comfortable futons ever!!! I wish I could’ve napped in them if my time in Japan wasn’t so crucial spent awake 😅. My boyfriend also commented that their floor mattress were softer than the mattresses we’ve slept on in hotels across Japan.
Showers and toilet rooms are shared. The sink to wash hands or toothbrush is lowkey in the lobby facing the kitchen entrance which is a bit of an awkward spot. I felt like everyone can see me when I wanted to brush my teeth. That was pretty much the only downer during our experience.
I enjoyed the homey community feel of this ryokan though as both guests and staff would always be walking around. Keep in mind, walls between rooms are thin and we could hear our neighbour room talking but we didn’t mind. Maybe something to keep in mind for others!
Arizza
Arizza (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月18日
Beautiful Ryokan
This beautiful Ryokan is well situated in the middle of the central shopping area, with accessible bus service to the train station and local sites. The facility is immaculate and charming with a lovely garden and very helpful and kind staff. Bonus is a private Japanese style bath. Highly recommended.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年4月16日
A fantastic stay in this classic old ryoken! Very atmospheric and charming, well located for easy walk to the main attractions in town. The staff were exceptionally helpful and attentive, with good English to compensate for our inadequate Japanese, and my family loved our stay - not least the onsen hot baths.
Roland
Roland (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月10日
Authentic and personal
Staff were very warm and the place was extremely authentic. Close to very good food, I really enjoyed my stay
Bryson
Bryson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月24日
Solo-travel friendly Ryokan
This Ryokan is a solo traveller friendly. They have room to cater one person. The owners are very nice and accommodating. They will explain to you everything about the facilities in the Ryokan. I used hands free travel service in Kanazawa station and upon check in my luggage is already in my room. Toilets and Baths are shared and is not an issue actually as never experienced them being crowded even though the Ryokan seems fully booked. Surely will book again when I return to Kanazawa.
Mark John
Mark John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月19日
接客が素敵だった
ゆうき
ゆうき (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月17日
MATSUMOTO
MATSUMOTO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月19日
Such kind and friendly staff!! The property itself is beyond charming! Kanazawa is a beautiful city and my favorite place on my trip. I will certainly be back and will return to this ryokan. My only regret is not staying for more time!!!
lucien
lucien (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月31日
the tradition room is neat and tidy with marvellous hot spring. the owners’ helping hands are always ready when you come up to them. one of my best hotel experiences in japan