Good location, but very dirty. Blood-stained bed linen.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2019年9月27日
Cleaned and great views from the pool. Parking easy to access.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2019年7月19日
Location is ok. Beds too small, curtains broken to the point they would not draw. Could do with an amenities book, never did find out where the gym was, had to guess the pool was on top floor. Better options on Southbank.
真實旅客
2 晚家庭旅程
Wotif 真實旅客評價
8/10 很好
2019年6月26日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2019年6月16日
The apartment was clean, good location and generally good value.
Biggest issue was the parking. The ad clearly says 'Free Parking', however when I went to check in I was told no Parking was included. The nearest Parking Station that did overnight parking was SW1 which was a 1 km walk and cost $20 / night.
真實旅客
2 晚行程
Lastminute 真實旅客評價
10/10 完美
2019年5月5日
Simply extraordinary view from eternity pool
Extraordinary! Nothing "homely" about it. Top class. the view from the level 22 eternity pool is simply stunning...both by day and night! We will be coming again
Greg
Greg (2 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月28日
Wonderful clean . Quite. Beautiful views. Lovely for families.
真實旅客
1 晚家庭旅程
Wotif 真實旅客評價
8/10 很好
2019年2月10日
good position where we wanted to go parking was bid hard
真實旅客
2 晚浪漫旅程
Wotif 真實旅客評價
10/10 完美
2019年1月27日
真實旅客
1 晚行程
Wotif 真實旅客評價
8/10 很好
2019年1月1日
Really great position, so close to everything. Great gym and amazing pool! Clean and modern. Could have supplied more amenities like bath mats, hand towels and pool towels. Also sheets were too small for the beds. But other than those small fixable issues we had a great time and loved it here!
真實旅客
5 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2018年12月12日
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2018年12月9日
真實旅客
1 晚行程
Wotif 真實旅客評價
2/10 欠佳
2018年12月5日
Unprofessional Management and communication.
No prior communications; re pick up key off site (took my husband 1 1/2 hrs to walk to 3 incorrect addresses given for key pick up on the day) we had no car.
It took him 3 to 4 phone calls and a couple of emails to find the key, as incorrect information was given on the day.
The management is incompetent and unprofessional. I left a pair of white pants there on the bed and have been chasing them for 3 days.
Daniel is the contact after check out, he told me his cleaners did not see them, via email. End of story, he won’t even answer his phone or emails. Not interested.
There was also another family staying at the same apartments, who had the same issues.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2018年11月28日
真實旅客
1 晚行程
Wotif 真實旅客評價
8/10 很好
2018年11月17日
We loved the modern deco and centralised location. Supermarket and restaurants are within walking distance. The view is lovely.
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2018年11月2日
Needs to review key pickup & return process, not very good having to find parking in the key transfer process, particularly if you are not familiar with Brisbane.
HB
HB (2 晚行程)
Wotif 真實旅客評價
4/10 一般
2018年10月29日
Disappointing
Really not as shown in photos, even location is different. Pool much smaller than indicated and overall a disappointing apartment block.
Ian
Ian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年10月23日
Great Pool and great location..........................
真實旅客
2 晚行程
Wotif 真實旅客評價
2/10 欠佳
2018年10月19日
Unproffesional and dirty
The short story is to stay away unless you’re happy to pay top dollar for rooms more dirty than any backpacker hostel and with a total lack of professionalism.
Booked the room through Hotels.com, the photos looked great and the rating was good (did not at the time see that there were only 3 review which of in hindsight 2 most likely written in the owners interest).
Have used Hotels.com for all private bookings for more than 10 year and the hotels/ apartments have always been as advertised until this encounter!
The room given to us was very dirty and smelled. Have never seen so dirty floorboards before. Stains all over the carpet and sofa. Breadcrumbs on bench top, which was also so dirty that the tablecloth got completely discolored by just dragging it over the top. Used food in pantry and freezer. Non functioning dishwasher with the worst smell. And the list goes on. We checked out within 10 minutes.
Complained but got no refund at all, had to pay for the full week that was booked.
Hope Hotels.com either removes this apartment/hotel from its site, or that it gets marked down to 1 star. It’s also worth taking note of that there is no automatic remainder to give feedback on the establishment. One has to look hard to find out how to give feedback. On our way out we meeet another couple staying in a another apartment, they where also disappointed.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2018年10月8日
Pleasant time at SoutBank
The apt was very clean and had a great view of SouthBank and the Brisbane River. Very close to museum, library, swimming.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2018年10月2日
Nazek
Nazek (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年9月28日
Nice & close to everything lovely views of the river
真實旅客
5 晚行程
Wotif 真實旅客評價
8/10 很好
2018年9月14日
Great location, however no front desk requiring check in/out at 7/11
Rob
Rob (2 晚行程)
Wotif 真實旅客評價
10/10 完美
2018年9月14日
Great views. Amazing pool
Very helpful. Quick response. Photo with entry door circled very useful.
Clean apartment. Great views. Nice little balcony. Pool wonderful