The room was very clean, the bed was the most comfortable I have ever slept in while traveling!!!! Pillows were great too. I had trouble with the remote and the manager of housekeeping brought a new one up immediately, along with a menu of channels they offered. The breakfast was great! There is a man working from the kitchen that was extremely helpful and kind, a wonderful personality and great asset to the company for sure!!!
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
Rita
Rita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Bill
Bill (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
The room was clean but very dark. No lighting by the desk. On line I had booked the handicap room. About 15 minutes before arrival a lady called and said the room was no longer available but they could book us into another room. We need bars etc in the bathroom and there were none. We asked the lady at the front desk if we could get any discounts etc, we are in our 80s and also have triple a. She was very rude,,, this morning this morning the breakfast was excellent and the staff person overseeing everything was a great guy. Talked to the front desk gentleman as we left and he explained we only get discount if we reserved by phone. Very odd. Overall it was a pleasant experience and very clean.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Rita
Rita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Friendly hotel
The staff was really friendly and helpful. We loved the fresh coffee machine in the lobby.
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Great beds! Slept well!
Our 5-night stay was very comfortable. Beds & pillows were so comfy. Blackout shades helped us sleep in. Breakfast was protein packed & good tasting. Such a friendly staff too!
Judy
Judy (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Garijo
Garijo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 7 日
Noisy with ants
After entering our room, we kept hearing a noise that sounded like a child yelling in the hallway. Half an hour later we went to front desk, they said it was from the front door and to put towels at the bottom of our door to block the noise. Also next morning there were tiny ants crawling all over the night stands and on the bathroom floor.
Connie
Connie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
Need improvement
I wasn't happy as I have been, toilet was having problems. When I came in the beds could have been made up better. The people who worked food area was awesome.
Kay
Kay (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Phylicia
Phylicia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Jacqueline
Jacqueline (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Holiday Inn Express. Mount Vernon, Illinois
Clean and spacious room. Not very quiet. Front desk personnel not professional.
Jose
Jose (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Texas approved!
The staff was so friendly and helpful! The pool stayed open until 11pm which was so awesome because we arrived tired and really wanted to swim and relax!
sherri
sherri (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Nice and pretty clean i had the 1st floor and its nicer
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Th
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Overpriced
Even after 14 hours on the road, there was so much highway noise that it was very difficult to sleep. And when I called the front desk about a lot of people noise from the adjoining room at 11PM, they did not address it and seemed indifferent. Breakfast area opened late, even though there were several people waiting, and the only question I was asked at checkout was "do you want a receipt?". Definitely not what I expect from Holliday Inn Express.