I checked in after 1am due to flight being delayed. I requested a late checkout and they gave me a 12pm checkout. Then fast forward to 11am when housekeeping aggressively knocks on my door demanding I leave immediately. I explained that the front desk gave me a late check out when I checked in. Then about 11:30am housekeeping again aggressively knocks on the door while I was in the shower. I had to answer with only a towel on and had to re-explain that I had a late check out. Then at about 11:45am, when I already had all my bags on my back and in my hand I get a call from the front desk telling me they were going to charge me extra $ if I didn't leave immediately. I checked out at about 11:50 and asked them to explain why this has happened when I front desk had already confirmed I had a late check out at 12pm when I checked in. Apparently the front desk personnel when I checked in had not communicated this to the next shift. I had not slept much the week before and flew into fort Lauderdale late and needed some sleep (for safety reasons) before driving back to Tampa. Instead, I had them aggressively waking me up, having to answer the door in only a towel because I was in the shower and not being able to rest. I will NEVER stay here again!
peter
peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Ok para uma noite
Ficamos apenas 1 noite
Nao consegui me comunicar c o hotel para solicitar a transfer da chegada
Cristiane
Cristiane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Hugo andres
Hugo andres (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Boa opção próxima do aeroporto
Ótimo hotel. Possui um bom restaurante e fica bem próximo do aeroporto, com transfer gratuito. Gostamos.
Renan
Renan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Cruise Stop-over
Very nice. Enjoyed breakfast buffet. We were able to get an early check-in for a few extra bucks.
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Mariana
Mariana (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
Rude staff and bed bugs DO NOT STAY!!
The staff was extremely rude, very condescending and not helpful.
The keys were thrown at me when we had a bed bug issue.
Do NOT Stay!!
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Sylvia
Sylvia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Ficamos hospedados por apenas uma noite. Foi rápido, mas serviu o propósito. Perto do aeroporto. Check in e check out fáceis. Cama confortável. Banheiro e quarto limpos.
Priscilla
Priscilla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Alexandra
Alexandra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
MADELINE
MADELINE (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 9 日
They are understaffed…check in needs better design as it’s “L” shaped resulting in people just walking up to the desk from all directions…ie….people cutting the line.
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 6 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Great stay
Everything was very nice and staff was great. The restaurant was good and very affordable.