Fantastic hotel and excellent staffs!
i got food posioning during the trip and the GM was so caring, keep asking my situration and help to arrange the ambulance. Thank you very much! will difinately stay over again next year!
House keeping is the worse. I have been there for 3 nights and totally no house keeping or room cleaning in one of the days. There were stains in the plates, and the tooth paste stains we found in the first day was still here in our last day. The place and some of the staff were nice but the cleanliness and the house keeping made all the good impressions lost!
Man Wai
Man Wai (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月16日
The staff are really helpful. They solved my problem for the ski boots.
Very good service, room is clean, a young lady who is receptionist, her English is fluent and the attitude is friendly. We will be back this hotel one day.
everything was good except there was no staff standby after 10:30pm every night. i heard that there was a person left his key card in their room only went down for buying a drink. but not able to get back in the room until the next morning because nobody was there to help.