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Hotel Ojo de Agua

3.0 star property
Beachfront hotel with outdoor pool, near Puerto Morelos Town Square

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Photo gallery for Hotel Ojo de Agua

On the beach
Outdoor pool, pool loungers
Beach/ocean view
Lobby sitting area
Sun deck
Along Puerto Morelos' stunning coastline, Hotel Ojo de Agua offers an oceanfront retreat. Relax by the outdoor pool, unwind with a massage at the spa or stroll through the garden. With free in-room WiFi and helpful multilingual staff on hand, this hotel is perfect for those seeking a beachside escape.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Multilingual staff
  • Picnic area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(38 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Beach/ocean view

Superior Room, Sea View

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

1 bedroom, blackout curtains, iron/ironing board, free WiFi

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  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 39 reviews
Kabañas & Beach Club Ojo de Agua
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About the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 4 min drive - 3.2 km
  • Crococun Zoo - 7 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Tulum Intl. Airport (TQO) - 120 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.8 miles/38.3 km
  • Airport shuttle (surcharge)

Restaurants

  • Local Coffee + Shop
  • ‪Yum yum Wok - ‬2 min walk
  • ‪Don Ernesto's - ‬2 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬7 min walk

About this property

Hotel Ojo de Agua

Hotel Ojo de Agua puts you within a 10-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden. Fellow travellers love the helpful staff and beach location.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Fishing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Reception hall
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children costs MXN 1 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos
HELP_OUTLINE

Frequently asked questions

Does Hotel Ojo de Agua offer free cancellation for a full refund?

Yes, Hotel Ojo de Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ojo de Agua?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Ojo de Agua?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Ojo de Agua?

No, unfortunately. However, there's street parking available.

Is an airport shuttle service offered by Hotel Ojo de Agua?

Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.

What are the check-in and check-out times at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Ojo de Agua and nearby?

Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Hotel Ojo de Agua?

Yes, there's an on-site restaurant.

What's the area around Hotel Ojo de Agua like?

Hotel Ojo de Agua is a short 6-minute walk from Puerto Morelos Town Square and 7 minutes' walk from Puerto Morelos Artists’ Cooperative. Travellers say that the area is walkable and good for families.

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Hotel Ojo de Agua Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Beach
Service staff
Location
Restaurant
Bed
Food
Towns
Air conditioning
Water

Reviews

8/10 Good

nice place for the price
Andres, 1-night trip

10/10 Excellent

The beach was gorgeous and the food was delicious we had a great stay
Sandra, 1-night trip

10/10 Excellent

Fantastic location great staff
Sandra, 1-night trip

10/10 Excellent

i will visit again soon! truly enjoyed my stay with you!
Janet, 6-night trip

10/10 Excellent

The whole travel experience was great, from weather to the Beach, Restaurants etc,
Wendy Lynn, 10-night trip

10/10 Excellent

Everything was good but the washrooms could be better, staff was very friendly and nice
Mandeep, 6-night trip

6/10 Okay

Very dated. Needs some renovations.
Andrew, 2-night trip

8/10 Good

Clean but needs an update, great location close to everything, restaurants are very close walking distance. We just use the room to sleep and enjoyed the beach. Pool needs new paint but it was ok. The restaurant there is expensive comparing to other around the property.
Karla, 2-night trip

10/10 Excellent

The place was very nice my biggest complaint was it was a good little distance to get a coffee as there wasn’t any in lobby the beach was beautiful we went there because the seaweed was awful I’m plays in playa de Carmen we liked it so much we’re headed there again today
Sandra, 1-night trip

10/10 Excellent

Just a few steps from the beach, affordable prices
Lauro, 2-night trip

6/10 Okay

Employees are great! Could use paint everywhere(not talking about outsides that are exposed to salt water). There were scrapes on the doors and bed was broken in the room. Love the hotel though.
Jessica, 6-night trip

10/10 Excellent

Parking is on the side street. Staff is very thorough in their information.
Fabiola, 3-night trip

8/10 Good

Staff were very helpful
Donnie, 14-night trip

10/10 Excellent

Very glad they had refrigerators in the room. It could use more comfortable patio chairs.
Steven, 9-night trip

10/10 Excellent

On the beach and many restaurants nearby
Michelle, 7-night trip

10/10 Excellent

On the beach, beautiful scenery, clean and friendly
Michelle, 26-night trip

10/10 Excellent

.
Maria, 2-night trip

8/10 Good

Friendly Staff
Rodolfo, 1-night trip

10/10 Excellent

Good location, close to everything
Dean, 9-night trip

10/10 Excellent

Had a wonderful stay
Pooja, 7-night trip

2/10 Terrible

There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
Mianca, 2-night trip

6/10 Okay

Nice room and restaurant. We made an appointment for beach chairs at the beach club for 12:30 and you gave our chairs away at 12:00 and turned us away. Your computers were down and you couldn't see the reservations. We will not be back.
Jason, 2-night trip

10/10 Excellent

Love Puerto Morelos

Front desk staff were amazing 👏 Hotel is right on the beach. Popular beach bar (Don Ernesto's) right on site. Two blocks from popular restaurants/bars 👍 Only bad thing was no hot water for 2 days, but the cold water woke me up 😳🙃 I will definitely stay there again ( for a 4th time)
Ronald, 4-night trip

10/10 Excellent

The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
Victoria, 4-night trip

8/10 Good

Location cant be beat!
Rhonda, 14-night trip