Apartment was fine and very big, only issue was we booked dream apartments in the city Centre, when we were checking in at 3 o’clock but hadn’t received code. When we rang office they advised we’d been moved to the quay side apartments which no one had told us about and was very out the way.
Laura
Laura (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019 年 9 月 23 日
Bigg market apartment
Had trouble getting access to the apartment when we first arrived. But other than that we got what we paid for. Stairway a bit narrow in parts and apartment a bit worn but suited a short stay. Noisy at night due to number of pubs eyc
Lesley
Lesley (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 8 月 21 日
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2019 年 8 月 7 日
Stayed 30th June and 1st July 2019. Getting access to the property was really poor - as no onsite reception. When we did eventually get the access code after about 1 hour waiting outside, we were given the wrong apartment details which someone else was in the room. They moved us quickly to another apartment but the whole customer service experience was awful.
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
4/10 一般
2019 年 1 月 31 日
Poor. Would not recommend having stayed twice.
Entered apartment 6, it was cold as all the windows were left open. It took over an hour for the rooms to slightly warm up, still not enough for the size of the apartment few hours later. The bed sheets were dirty, the pillow was dirty. The description says queen sized beds, it was 2 single beds together. Uncomfortable. Have stayed here previously but this was awful. Would not go back again. Also reported it to the receptionist and manager, who said she will call back the next day and hasnt.
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
4/10 一般
2019 年 1 月 31 日
Had to ring when at the entrance and was given a number to get in through the main door and then another number for apt 1. On entering apt 1 all 3 beds were used, there was food and drink left in every room - basically completely unclean. Rang them back and they gave us apt 2 which thankfully was available (otherwise God knows what would have happened). Apt 2 was spacious and seemed clean with all facilities - sona def positive. Unfortunately couldn’t get any heating to work and only had 2 small
Bath mat towels available to wash with. By now we accepted it as it wasn’t worth any more hassle. We also had to give a 200 deposit on phone which I presume I will be getting back (still waiting!)