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Residence by Krystal Grand All Inclusive

5.0 star property
All-inclusive hotel with spa, near Costa Azul Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence by Krystal Grand All Inclusive

Outdoor pool
Outdoor pool
Property entrance
Games room
Games room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Childcare
    Childcare
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Babysitting services
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe residence partial Ocean View

Minibar, in-room safe, desk, iron/ironing board

Deluxe residence partial Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

3 outdoor pools, pool umbrellas

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Pool
Spa
Free parking
Free WiFi
6.6 out of 10, (1838)
The price is HK$2,287
HK$2,760 total
includes taxes & fees
13 Dec - 14 Dec
Krystal Grand Los Cabos - All inclusive

About the area

Map
Carretera Transpeninsular Km 29, Colonia Centro, San Jose del Cabo, BCS, 23400

What's nearby

  • Costa Azul Beach - 2 min walk - 0.2 km
  • Palmilla Beach - 19 min walk - 1.7 km
  • Club Campestre Golf Course - 5 min drive - 3.0 km
  • San Jose del Cabo Art District - 5 min drive - 4.2 km
  • Puerto Los Cabos - 7 min drive - 5.9 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 19 min drive

Restaurants

  • ‪Coco Cafe - ‬1 min walk
  • ‪Zipper's - ‬12 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬5 min walk
  • ‪Distric Eat + Drink - ‬8 min walk

About this property

Residence by Krystal Grand All Inclusive

When you stay at Residence by Krystal Grand All Inclusive, you'll be a short five-minute drive from Costa Azul Beach and Palmilla Beach. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Ayami, one of 3 restaurants, serves Asian cuisine and is open for dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

Hotel size

  • 102 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Beach nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ayami – Overlooking the ocean, this sushi bar specialises in Asian cuisine and only serves dinner. Reservations are required.
Restaurante O – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.

Also known as

By Krystal Inclusive Jose Cabo
Residence by Krystal Grand All Inclusive Hotel
Residence by Krystal Grand All Inclusive San Jose del Cabo
Residence by Krystal Grand All Inclusive Hotel San Jose del Cabo

Frequently asked questions

Does Residence by Krystal Grand All Inclusive offer free cancellation for a full refund?
Yes, Residence by Krystal Grand All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence by Krystal Grand All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Residence by Krystal Grand All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Residence by Krystal Grand All Inclusive?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Residence by Krystal Grand All Inclusive?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
What is there to do at Residence by Krystal Grand All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Residence by Krystal Grand All Inclusive also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Residence by Krystal Grand All Inclusive?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and ocean views.
Does Residence by Krystal Grand All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Residence by Krystal Grand All Inclusive like?
Residence by Krystal Grand All Inclusive is located near Costa Azul Beach in Costa Azul, a short 18-minute walk from Plaza Mega Comercial Mexicana and 19 minutes' walk from Palmilla Beach.

Residence by Krystal Grand All Inclusive Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!!
My husband and I went for 7 days to celebrate my birthday. We had an amazing time the staff is super nice our room was small but perfect for just us two, it was kept clean and stock up. The staff was amazing at the surfer bar right beside the family pool, Jose and Ivette did an amazing job taking care of us, our drinks would be half gone and they would already bring a new one, not to mention Jose helped my husband surprise me every day for my birthday with flowers special message on a plate and a romantic dinner at the beach. I had a beautiful birthday week and would definitely recommend Krystal Grand, we will definitely be coming back!
Angelica, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

My stay at Krystal Grand was one of the best hotel experiences I’ve ever had. The staff is very welcoming and they are super helpful with everything! The hotel has about 6 restaurants included in it and the food was very delicious and tasted gourmet. The only downside about this hotel is that the beach that is near the hotel in San Jose is not safe to swim in because of the dangerous currents, but the hotel offers about 3 very large pools.
Ivan, 7-night trip
Verified Expedia guest review

2/10 Poor

Photos are deceiving. I made the mistake to choose this hotel because it was cheaper than the rest and I regret it. Food is ok in the buffet area but the restaurants where you need to reserve the food is really bad. The room they gave us is not even in the property, they take you in a van to other building! The good ones you see in the picture an extra charge of $50 dollars a night. I found that to be the worse part of the vacation since we were not close ti the beach or pool. I went to other hotels in the area and are superb. Do not try to save money choosing this one, you will regret it.
Marco, 6-night trip
Verified Expedia guest review

8/10 Very good

It's all about the all inclusive
they upgraded me for free, it's a pretty property, pools were a bit foggy, not enough lounge chairs for all the guest. But the food and drinks were good.
Janice, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

great location. Restaurants were great! Buffet was terrible
Ebony, 4-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

2/10 Poor

The jacuzzis don't work were not hot and very dirt
The buffet was good but the restaurants were horrible absolutely horrible there is only two tiny jacuzzis that do not work and we're cold the entire stay
7-night trip
Verified Expedia guest review

10/10 Exceptional

everything was clean and neat friendly staff but I they were short hand it
7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful view
The experience was very pleasant. Dinners were amazing!!
5-night trip
Verified Expedia guest review

10/10 Exceptional

Good all inclusive hotel on a budget
My husband and i stayed here for our anniverary i was leary after reading some reviews but figured it was worth trying for myself. I booked the residence room but got one on the krystal grand side. So i guess kinda an up grade. The residence is not far from main resort actually it is closer to the adult pool and the al la carte resturants, so if the rooms look the same i would have been happy either way.. Pros: the grounds were beautiful and maintained, the rooms were clean comfortable and beautiful, food at the restaurants was really good, we especially like the Hibachi Grill.. the buffet even had some options that were good for midday snacks like fresh grilled shrimp yum..Cons: when we ate at the Hibachi Grill my husband wanted to try the lobster which was amazing by the way. But when asked how much it was we were told one price and when we got the bill it was another. I read a previous review about the same situation so we were very specific and asking how much would we need to pay in u.s. dollars we asked more than once to two different people we were told the same number. When the bill came it was twice as much. We talked to the manager and the manager stated the waiter would have to pay for it since it was his mistake.If you're going to order anything extra make sure you know what it's going to be.Could have been more channels on TV in English. But that was okay cuz we wasn't in the room much.And I wish we knew about the After Hours Sports Bar, staff said there was none
4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely LOVED this hotel. The grounds were beautiful, the rooms were clean and spacious, i couldnt be any happier. It is a bit of a distance from Cabo San Lucas but i overall loved the aesthetics of this hotel and cant wait to return. Def a GO!!!
3-night trip
Verified Expedia guest review

8/10 Very good

Check-in nightmare but overall great stay
It took us three times and multiple personnel to check in. We booked a newly remodeled 1 bedroom suite, they said they were closing that building because it wasn’t very full. At first we were given a small standard room with 1 bed for our family of 4. Then we were offered a 2bedroom suite, this room was very outdated which I didn’t mind since it was bigger. However we then realized the phones didn’t work, the AC didn’t work, and when trying to shower it filled up past my ankles in minutes and someone’s else’s hair was floating everywhere. Again the front desk told me nothing could be done, I kept fighting and eventually got the exact room that I booked. This room was very nice and clean and everything we hoped for. The resort itself was very new, well designed, and ample staff. Beautiful pools. Food and drinks were good. Beach access and swim ability were great. Overall we had a great stay. It’s too bad we had to spend hours with small kids getting the run around initially for no good reason to check in.
Nicole, 4-night trip
Verified Expedia guest review

8/10 Very good

Pleasant experience
Staff were really friendly and provided hospitable service. The facility was clean and new. I really appreciated the kindness and effort they put into servicing the guests. However there were a few things though: 1) one of the bulbs attached to the fans at the Grill restaurant spontaneously broke. Luckily no one was sitting directly underneath it and got injured. 2) I got really bad food poisoning from eating the fruit at the breakfast buffet. A few hours later I ended up continuously vomiting on my flight to Mexico City. It was really disappointing because I was unable to venture Mexico City during my 8 hour layover because I felt so ill. Instead I ended up paying $200 to stay at the Hilton Mexico City Airport to recover before returning home..
3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Very nice all inclusive hotel
I enjoyed staying here. I'm very picky with the food I eat and I was always able to find things to eat at the buffet. The food quality & variety was very good. The internet was good. It cut out a few times but not too much. I was able to make all my business calls on Skype in my room or by the pool.
Grant, 14-night trip
Verified Expedia guest review

8/10 Very good

One problemn-Construction going on by the pool. Very loud and annoying. Everyday, all day long!!!
4-night trip
Verified Orbitz guest review

6/10 Good

3 stars OK Hotel
This review could be better if they didn't try to do repair/recondition work during my stay. Noisy and stupid.
Gene, 6-night trip
Verified Expedia guest review

6/10 Good

We really enjoyed the smaller hotel atmosphere. It was clean and comfortable. Food was good. However ala carte restaurants took too long to get your food, two hours most nights. Main buffet had good options but most of the food was luke warm at best. We did have an issue with management and how they handled an issue involving staff that were ultimately terminated. A handful of people, including my daughter, all adults, and some entertainment staff went into Cabo one night clubbing. An underage girl (17) ended up going along. Because her father did not tell the mother, she didn't know and ended up calling security who then contacted management. The next day those staff were terminated. After speaking to hotel management at length, they assured us that only the staff member who drove would be terminated and they would be in touch with me via phone and email. I do not believe the other staff should have been fired. One, the girl lied about being 18. Two, if not for my daughter (who had just met her before going) and the staff member she was with, keeping an eye on her, I'm afraid to think what might have happened to this girl because she was extremely intoxicated and kept leaving the group. I understand consequences but I believe this could have been handled completely different. I even called management from the US for a final disposition, and my call was not answered by management nor did I receive a call back. I am extremely disappointed in this.
Terri, 4-night trip
Verified Orbitz guest review

6/10 Good

Employees NOT knowledgable of resort, check in staff have no common sense, not enough waiters at pools took forever for food and drinks , hot tub broken and small for resort, maid are not trained at all!! Had to call in every day for items like coffee/water/beer/ towels and even ask her once to sweep the condo🙈, 99% of resorts shuts down at 10pm!, no music in adult pool bar we had to bring our own blue tooth speaker . I would fire the head manager and give other makers 30 days to train entire staff!! The resort show lack of leadership and training Over all a 3 star hotel, food better then most all inclusive,
HO, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel right on the beach
I stayed at the Krystal Grand for only 3 nights while travelling in the Baja. This is a very clean and comfortable hotel with good amenities.
cas, 3-night trip
Verified Expedia guest review

8/10 Very good

The hotel is very nice, great location, spacious clean rooms, pleasant staff, abundance of food and drinks. They would receive a 5 star from me if the servers did not get so overwhelmed at times. At the buffet and the restaurants the service can be either excellent or terrible to the point you think they forgot your order. It all depends on which server you get so try to stick with the one that you really liked. And tips can go a long way as well!!
7-night trip
Verified Expedia guest review

2/10 Poor

Don't stay at the Residence, stay at the grand instead. We had 3 rooms at the residence and every room had an issue.
2-night trip
Verified Expedia guest review

6/10 Good

An ok experience
Rooms are decent, as advertised. Mini bars only have 4 cans of beer, water and pop in them. Room service is extra. Service was inconsistent, some servers were amazing & others were not. The cafe & lobby bar were nice. Food was ok, not bad but not great. I’ve stayed at many different resorts in Mexico, this one’s not my fave.
LeLe, 3-night trip
Verified Expedia guest review