I wanted to check out early, had told them when I checked in I may be leaving a day early, and they didn’t want to let me check out early. They were trying to tell me since I booked through hotels.com they couldn’t change it, but I hadn’t paid through hotels.com, I was paying them directly so I know that wasn’t true. Hotels.com called them, they said they had to talk to the manager and owner. They finally let me check out. It was an issue for no reason. The hotel gym sucks and the key didn’t work to get in so I had to ask every day for them to let me in and they were always out of towels in the gym. I won’t be returning to this hotel.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Great stay
clean and convenient
D Brent
D Brent (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Fabian
Fabian (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 16 日
weekend trip
It was a nice hotel. Staff was very friendly.
Juan
Juan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 16 日
Elevator was unavailable/broke, staff did offer to carry bags upstairs.
Ice machines broken, staff went off site to get ice for guests.
Sarah
Sarah (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 15 日
Elevator was broken, no water, & still made us pay full price.
CHRISTINA
CHRISTINA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 15 日
I booked at this hotel because the reviews were great, however upon arrival I was told the elevators were not working and they reserved my room on the 3rd floor, they were able to accommodate me with a room on the 2nd floor the rate was not cheap. When I arrived to the room I noticed there was a black pubic hair on the shower body wash, at this point I went and bought Clorox spray to sanitize the shower. There was also a bright street light facing the bed which kept me up and the heater in the room was not working properly. Staff also forgot to turn on the ice machines and the filtered water needed the filter to be replaced so the water was room temperature and the taste was horrible. My overall experience at this hotel was unacceptable and do not recommend it nor will I stay here again!!
Norma
Norma (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 14 日
Worse stay ever told me after i checked in that the elevators didnt work and im disable and put me on 3rd floor ask for refund to go somewhere else and they said sence i check in i cant get a refund or put me on 1st floor won't be coming back here
stacie
stacie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Fabian
Fabian (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 13 日
kanny
kanny (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 10 日
David
David (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 9 日
Gym door not working
gregory
gregory (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 2 日
Nice clean property
Shane
Shane (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 1 日
Elevator
My stay at the hotel was very pleasant. The only thing was when I got there. The elevator did not work and they didn't have any rooms on the 1st floor available, so the deskler had to carry all of our bags upstairs and we had at least 7 bags, 3 large ones, but he was so kind and carried our bags for us, but we had to walk the stairs for the 3 days that we were there and then when we got ready to check out. He came up 11 o'clock at night. And took all of our bags down to the car for us. I was told that I was sent an email through hotmail dot com to let me know the elevator didn't work but I never received a email from the hotel nor did I get a phone call.
scetra
scetra (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 1 日
Duane
Duane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 30 日
Lift wasn’t functional, had to climb 3 floors. Otherwise all good
Sarbeswar
Sarbeswar (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 22 日
Great stay!
Besides the elevator being broken, my stay was very pleasant and the location perfect! I would definitely stay here again, hopefully with a functional elevator.