The pictures shown on hotels.con are a bit deceptive. When I checked in, the hotel lobby and the rooms are a bit disappointing and run down. The staff speak good English and nice, but the condition of the room needs improvement. For example stinks on carpet bed sheet and around the bathtub. The bed was only average - needs improvement in terms of comfort in mattress and sheet etc. the room is big but does not look like what advertised on hotels.com pictures so I was a bit disappointed. The staff was able to book a private day tour with direct drop off and pick up at lakes plitvace at 5pm for next day 8:40am so I was impressed. The buffet breakfast was good and reasonable range of food for hotels in Europe so I think it is still reasonable good hotel with good price.
Lynn
Lynn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年8月8日
It is good to have free parking and breakfast, the room is big and clean. However, there is no kettle and our room only has bathtub but no stand to hold the shower head.
Siu Kiu
Siu Kiu (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2022年4月24日
Suk Yin
Suk Yin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年12月7日
Room is good. Location is a little far away from city center.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2019年10月1日
KWAI FONG
KWAI FONG (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年9月26日
The hotel is clean and nice. Receptionist is very friendly and helpful. Regrettably that the hotel is a bit far away from city center where we took 20 minutes tram to go.
Pui Lok
Pui Lok (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Ivan
Ivan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Three different members of staff assured me that a company invoice can be issued only to send me to Expedia after my check out to change the name on the invoice
This is disappointing and frustrating as it's very strict policy to get refunded for a business trip
Christodoulos
Christodoulos (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月11日
.
Joshua
Joshua (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
War ganz gut, aber Zimmer an der Hauptstraße
Es war eigentlich alles ganz gut, sehr sauber. Das Zimmer war ausreichend für uns. Leider ein sehr hartes Bett aber ok. Das Bad war sehr schön, mit Dusche und Badewanne. Aber leider hatten wir ein Zimmer bei der Hauptstraße. Die ganze Nacht hört man die Autos, die Straßenbahn fährt jede paar Minuten bis am Abend und dann früh morgens. Man konnte kaum schlafen und die Fenster waren zu
ottima colazione, ottimo parcheggio incluso, peccato la loro comunicazione in cui informavano che avrebbero dato la "best available room" cosa che non è avvenuta and "amenities" che ci hanno informato essere...il sapone (?)...forse il minimo sindacale per un hotel.
Peccato. Informazioni non richieste che hanno creato una aspettativa, disattesa.
adriano
adriano (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
It was a good one night stay at Residence Hotel. The man at the reception area was nice and helpful. It was pretty close to a nice restaurant, nothing much else in the area. Breakfast was pretty good especially the homemade pastries and we were also able to get made to order eggs. Unfortunately when we got to breakfast they weren't replenishing much of the other stuff so we just got the leftovers.
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Best hotel that we have stayed at, staff were so friendly and helpfull. The room was absolutely perfect and the hot tub was brilliant. Lovely breakfast and plenty to choose from. Cant fault this hotel at all. If we are back in Zagreb again we will definatly be staying at this hotel. 5*
MORAG
MORAG (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月14日
スタッフがとっても丁寧です。困る事なく、快適である
Xiao
Xiao (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月10日
Ivo
Ivo (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Top
Ivan
Ivan (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
The overnight front desk man was super helpful. He arranged transport to the airport for a very early morning flight. He set multiple alarms to make sure I was awake and packed a little lunch for me to take to airport.
Steven
Steven (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月7日
Sauberes Zimmer. Leckeres Frühstück mit guter Auswahl. Kostenlose Parkplätze neben dem Hotel. Personal war sehr freundlich und hilfsbereit.
Ivana
Ivana (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Meget god standard og service.
Fantastisk rom i 4 etasje, gratis parkering og fin frokostbuffet. Resepsjonisten ordnet paraplyer til oss da det regnet veldig kvelden vi var der, og skulle ut å spise i nabolaget.