el hospedaje incluia desayuno, aun sin embargo como el Domingo no abre el area de restaurant, pues ese dia tuve que pagar el desayuno por mi cuenta, el Hotel esta bien, aun sin embargo si hay algo de ruido externo por tanta moto y el area de los alrrededores esta descuidada y da sensacion de inseguridad, aunque no tuvios ningun problema
José Antonio
José Antonio (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月3日
Hotel super limpio, bien cuidado , conveniente ubicación, lugar como se muestra en la ubicacion.El unico inconveniente fue la señorita de recepcion apatica tuve que pagar por un adicional cuando estaba ya pagado reservado y el ascenso tambien lo pague , al hacer el reclamo devolvieron el dinero del ascenso pero no el de la tercera persona.
Eva
Eva (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月16日
Carmencita
Carmencita (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
Excelente
Excelente hotel en el centro de tulum, la alberca limpia y agradable, habitacion muy espaciosa y muy buena ubicacion.
Rodrigo
Rodrigo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
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JOAQUIN
JOAQUIN (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月30日
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月26日
I have been at the biwa 4 or 5 times now. Always great and a lovely staff!
Matthew
Matthew (11 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月16日
Angel
Angel (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月26日
Back at Biwa!
This was my 2nd time staying here, and I really like the hotel and service. However, I was a little disappointed this time around. I specifically rebooked this hotel , not only because of the freat location, modernity of the rooms, and service, but also because of the refrigerator/mini kitchen area. It's extremely important thar I have a fridge to keep my beverages cold and to store leftover food. The fridge in this room did not get cold at all and I had to throw out my food. Also, the TV would not function and even the front desk girl couldn't get it working. However, the clerk spoke with the manager and they compensated us with courtesy bikea for the duration of our stay. I will definitely stay at BIWA again when i revisit!
Deon
Deon (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月1日
We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.
Nicole
Nicole (12 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月22日
Ivan
Ivan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月21日
Yolanda
Yolanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月18日
Angy
Angy (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年8月26日
Front desk personal were wonderful, from check in , to answering questions, to check out.
Philip
Philip (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年5月9日
esta bien el hotel
ALBERTO DANIEL OLVERA
ALBERTO DANIEL OLVERA (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月27日
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
Nicolette
Expedia 真實旅客評價
6/10 不錯
2023年4月1日
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
Michael
Michael (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年2月24日
Room and staff were great.
Television was a bit difficult to mange but that was minor.
Overall we enjoyed our stay.
George
George (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年2月15日
The hotel met all our needs. Excellent. Thanks.
rohit
rohit (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年1月30日
ALBERTO DANIEL
ALBERTO DANIEL (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年1月24日
ESTA MUY COMODO
JONATHAN MARTINEZ
JONATHAN MARTINEZ (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2023年1月7日
Highly recommended
Really nice rooma and staff. Close to restaurants. A bit noisy from street, but earplugs helped, so slept well.
Jessica
Jessica (15 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年11月24日
Bradley
Bradley (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年10月12日
The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors.