They said they will give me a refund but they didn't!
Larry
Larry (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2018年12月16日
TF hotel ignores Hotel.com bookings
The booking was confirmed and payed in full 2 days before the intended stay. When we arrived at 19:15 the owner was not present as we learned from another guest. So we called and were told he does not know our booking and the hotel is fully booked. After some discussion he arranged a room in a nearby hotel. It did take several calls until this was done.
Bruno
Bruno (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年8月2日
First off, don't plan on the Grab app because it couldn't find the hotel. Finally got there about 5pm to check in and nobody at the front desk and door was locked. Very small, old mom and pop hotel at end of little road, basically in the jungle. Thank God for Google and reception on my USA cell phone...looked up the # on Google Maps and thankfully a guy answered and came to the lobby. Don't believe the pics...not a bad place, but older and run down. I paid $10 a night, so not a horrible deal. AC worked well. Bed is rock hard.