It feels that the hotel part of this establishment is not the focus area. The venue is nice and well placed. However the cost is not matched with the overall quality compared to other hotels in the same price range. There was no vanity kit in the room. Nor was shampoos etc. not replenished during our two day stay. Even though we mentioned it to reception. One small shower gel for two people will not suffice. The room was only cleaned after we nudged the reception. The lights were faulty when we arrived. A technician got it fixed. However, the electricity sockets did not work in the bathroom. If you decide to stay at the hotel then make sure to use the pool before 11.30 in the morning. From 12 noon onwards the hotel is full of diners. The noise level is constantly high. Either from the restaurant guests or the workmen who started working 06.30 in the morning. Breakfast was okay although not to the standard expected for luxury hotel.
Niels
Niels (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Ekaterina
Ekaterina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Marlene
Marlene (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Very cool place to stay
Leslie
Leslie (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Possibly the most unique place to stay
We stayed at the Versace mansion for an awards dinner. It’s a wonderful place and a very unique place to stay.
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Room was water leaking
Carmen
Carmen (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
Stunning rooms, delicious food, high vibes.
Ekaterina
Ekaterina (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月31日
Siempre escogía este hotel para quedarme por que manejaban bien la exclusividad! Ahora se ha convertido en abierto para todo el mundo , so por lo que pagas por la estancia ya no vale la pena. Por ejemplo la alberca ya no se puede usar porque ahora entra gente al restaurante desde las 11 de la mañana! Y quien quiere usar una alberca “privada” con público! Además de l servicio de meseros es decadente he igual el de mucamas y de cocineros! Es mi 5 vez aquí y había notado el cambio , pero esta última vez he quedado Muy Muy decepcionado! Y se que suena a que te quejas por poco pero es una crítica de Servicio- Precio. En verdad piensa bien si quieres gastar esos Miles de Dólares por un espacio que tendrás que compartir con TODO! el mundo.
Edgar
Edgar (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
Great place
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Gustavo
Gustavo (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月10日
Victor
Victor (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月3日
I got cut in the swing pool with glass from.restaurant dining area
Red
Red (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年6月14日
This property was fabulous! The dining experience was spectacular! Hotel staff so accommodating and helpful. Could not have asked for a better stay. We will be back soon!
Kristi
Kristi (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月27日
For the price you pay, the service and ambiance did not match the expectation. It was very difficult to get to the location and the service took quite some time. The property is gorgeous.
Barbara
Barbara (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月18日
Pamela
Pamela (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月17日
If I could give them a 100 stars I would! Everythg was amazing! And worth every penny!
Tommie
Tommie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月27日
Amazing! Thank you
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月20日
Very unique - one of a kind hotel!
Our stay was very good. We loved the history of the residence and the ability to see a lot of the home that others who are not staying there do not get to see. Also being able to swim in the iconic pool was great! Being an older place there are issues such as doors that do not close well and damage to trim and paint and just general wear and tear around the place. If you are expecting modern luxury and cleanliness then this is not the place for you but if you love the history and significance of the residence and the uniqueness of it then you will love it. The breakfast was great and our server made it spectacular and took very good care of us. He made us feel very special and the food was delicious.
Dawn
Dawn (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月17日
OK, FOOD COULD Have BEEN BETTER (PREPARED)! STAFF WAS NICE, ROOM WAS NICE, TY!