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Caracol Plaza

3.5 star property
Beach hotel with outdoor pool, near Commercial Walkway

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caracol Plaza

Living area
Point of interest
View from property
Beach/ocean view
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference centre
  • 2 meeting rooms
  • Terrace
Feel at home
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Street View

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Principal Beach - 7 min walk - 0.6 km
  • Zicatela Beach - 7 min walk - 0.6 km
  • Carrizalillo Beach - 7 min drive - 1.9 km
  • Puerto Angelito Beach - 24 min drive - 1.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Sabores de la Costa - ‬5 min walk
  • ‪Micheladas el Adoquin - ‬6 min walk
  • ‪Restaurante Estrella del Mar - ‬7 min walk

About this property

Caracol Plaza

Caracol Plaza puts you within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference centre (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

LA CAVA – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults and MXN 150.00 to 250.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Puerto Escondido
Caracol Plaza
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?
Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caracol Plaza?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.
Are pets allowed at Caracol Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Caracol Plaza?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Caracol Plaza?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Caracol Plaza and nearby?
Caracol Plaza has an outdoor pool and a garden.
Are there restaurants at or near Caracol Plaza?
Yes, LA CAVA offers international cuisine.
Does Caracol Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Caracol Plaza like?
Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

Caracol Plaza Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Miranda, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica, 2-night family trip
Verified Expedia guest review

6/10 Good

I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
William Edward, 5-night family trip
Verified Travelocity guest review

6/10 Good

The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
Yazmin E, 5-night family trip
Verified Expedia guest review

6/10 Good

Denisse, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

BELZAZAR, 2-night trip
Verified Expedia guest review

8/10 Very good

Sergio, 8-night trip
Verified Expedia guest review

2/10 Poor

JORGE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean
Danielle, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Brandon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Sonia Noemi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

neeeds more improve at the restaurant more recently menu the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
JORGE, 10-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Victor, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

At the reception they Charged xtra money
Gabriel, 1-night family trip
Verified Expedia guest review

8/10 Very good

Alan, 2-night trip
Verified Expedia guest review

2/10 Poor

Rigoberto, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
Arturo, 1-night romance trip
Verified Expedia guest review

6/10 Good

For the price, we were expecting a much nicer room.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Simple clean and safe with a view
A nice place well located . It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel. Breakfast buffet is lacking but this is Mexico not Canada.
Alan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

This is a tough one. Lots of good things and lots of bad things. That’s why I rated it average. The checkin was good, and the room was good, nothing to complain about. However, regarding the room, it did not have a refrigerator. I knew that before booking this trip. I was hoping for a little better service down at the pool area. After several calls to the receptionist desk, they finally sent Angel. Even though he had only 15 days of experience, he did a good job, taking care of me, and the other guests down at the pool. I ordered a cheeseburger from Angel, and it was delicious, exactly how I ordered it. My room had a balcony, but there was no table or chairs to sit on. The way everything else was going I decided to not even try to fix the problem. I checked out the following morning and the daytime receptionist couldn’t even give me a receipt or call a taxi. He gave me a piece of paper with instructions on it as to how to get a receipt online. He told me to walk down a very steep road, and I would be able to hail a cab from there, terrible. And if I had had a good experience there, I was planning to spend the rest of my three week vacation at that hotel. But sadly it was not to be. According to my very unofficial count, there were about 10 families there. And they did not have enough staff to handle them, even though the hotel has room for hundreds! 👎
Robert, 1-night trip
Verified Expedia guest review

2/10 Poor

Horrible stay at hotel, no power and water for more than 5 hrs.. I ended up getting another hotel. They didnt even gave a us a compensation. Will never come back.
Manuel, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Bad service, worse installations
I asked for towels since the second I got there. I called early the next day again, eventually I walked down where tow of the three girls where having a very pleasant conversation while some of us were still waiting for service.
Andres, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Robert, 6-night family trip
Verified Hotels.com guest review

6/10 Good

alberto, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Bonita vista, atendiendo muy bien
Verified Expedia guest review