我可否免費取消皇家公寓酒店的預訂，並獲發全額退款？

可以。皇家公寓酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

皇家公寓酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

皇家公寓酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

皇家公寓酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:00。退房時間為 10:00。住宿可提供零接觸登記入住與退房服務。

皇家公寓酒店店內與附近有什麼好玩？

歡迎暢玩踩單車及騎馬等附近活動。皇家公寓酒店亦備有附近健身俱樂部使用權。

皇家公寓酒店是否配備廚房或迷你廚房？

是的，廚房亦配備多士爐、廚具及雪櫃。

皇家公寓酒店附近區域有何特色？

從皇家公寓酒店出發，短短 18 分鐘步程可到斯托克利公園，19 分鐘步程即達布魯內爾大學。

倫敦皇家公寓酒店優惠

Q: 皇家公寓酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 皇家公寓酒店是否配備廚房或迷你廚房？

是的，廚房亦配備多士爐、廚具及雪櫃。

10/10 完美

2018 年 12 月 13 日

十分滿意，算是近倫敦

自駕遊就非常方便，寧靜的小鎮，可免費泊車，用電郵取密碼鎖鑰非常方便，價格算便宜，乾淨整齊，只是沖涼沐浴位容易飛水出來。因為要入倫敦市只好將車等泊在溫布頓的火車站全日泊車2.6鎊，非常便宜

YEE PING (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 5 月 8 日

Olivia (2 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 5 月 4 日

Great location. Lovely and spacious place. Sanjay do refund my security deposit. It’s been nearly two weeks of no communication and messages and calls unanswered. I’m still chasing my security deposit to this day. Phone number never goes through. Messages are not responded to. Expedia seem unable to help yet listing is under Expedia, so be careful when you book this property. I’ve also received receipts from Heathrow apartments in my email that are not my payments. So I don’t know who they belong to but no one answers messages or phone calls. The instructions were to close gate but it was broken and it nearly came crashing on us and car. You won’t be able to check in without paying a “refundable security deposit” which I’m having to chase up everyday for nearly two weeks when the phone number provided is not working and messages ignored. Escalated through Expedia and they are using the same contact I have and so no response from Expedia even after the 72hours response time promised. Facebook contact and url link to property is broken.

Jemimah (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 26 日

Alles zufriedenstellend bis auf die Sauberkeit im Bad, da müsste man mal verschiedene Stellen ausbessern. Und die Kommunikation war nicht immer gut.

Patrick (6 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 1 月 11 日

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 22 日

Good stay with all furnished properties. Was quite and had privacy.

Prasiddhi (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 14 日

Karsten (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 8 月 12 日

Very bad experience the property was very dirty and un tidy i will never go on this property again don't recommend anyone

Umar (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 7 月 16 日

terry (5 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 7 月 16 日

Horrible and fraudulent property/Manager. Property had a bad smell and appeared very dirty. The carpets, microwave, and toilet bowl wasn’t properly cleaned. Pictures advised are not the actual pictures of the property. There’s no refund as stated in their fraudulent cancellation policy. So your booking is final even after a second of booking. PLEASE STAY AWAY!!!!! The worst rental property and management I have ever come across.

Ikenna (3 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 7 月 16 日

Please beware of this property. It is deceptive and misleading. We checked in late at night and couldn’t stay the night, it smelled terribly and we could hardly breathe, the property manager is incompetent and fraudulent. The pictures posted are nothing like the actual property. When we asked for a refund we were told that refund was not possible. We reviewed their cancellation policy only to find out that there’s no refund allowed even after a minute of your reservation. This means that booking is final and no refund no matter how soon after you want to cancel. In addition to their terrible policies, the manager refused to accept that the property was dirty. If I could add pictures to this review I would have done so. Please if you do not want to waste your money, avoid this property, they have a few and they all have the same deceptive pictures.

Ikenna (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 6 月 18 日

asad (2 晚行程)

Expedia 真實旅客評價

4/10 一般

2024 年 6 月 13 日

The beds were hard, pillows were hard. Dirty, smelly and damp. no dryer. things broken. Felt unsafe neighborhood. did not look like pictures at all.

Denise (3 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 5 月 30 日

Disgraceful

We tried contacting as soon as we got there as the house was filthy, staines all over the carpet iron marks burnt in the carpet the freezer drawers were all broken the radiator was leaking in one of the rooms so the carpet was soaking wet next to the bed the blinds were broken the white plastic beads for the blind was snapped off and left on the windowsill. Thick dirty muddy finger prints on the bathroom light switch the list goes on- We stay away from home with work quite a lot and we have stayed in some not so great places but they do for a night or two just for work- but this is definitely a no go for us again it's called the royal apartments but definitely wouldn't stay again. The pillows were very hard and when we messaged the night we booked in we still haven't had a reply and this was last week!!! I've messaged a couple of times again with no response - It's not a quiet area so if like us all you are working 14 hour shifts I wouldn't stay here the neighbours were having a party and you have the ignorants shouting down their phone at stupid o'clock at night It's like a street for the Jeremy Kyle rejects honestly The one good thing is the directions were great!! I'm trying to add photos and videos and it will not let me 😡

Maz (3 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 5 月 29 日

Attention to detail required.

Unfortunately the apartment smelt of cigarette smoke when I arrived. It was also evident that the carpets in the bedrooms had not been vacuumed. Our bedding had a tear in it and the pillow cases didn’t fit the pillows properly. We did not have all the complementary toiletries straight away. The toilet brush was disgusting. It was however a good position base for what we needed and the beds were fairly comfortable. The layout of the apartment worked well with our two children. The communication with the company was also fairly good although a little confusing due to emails and WhatsApp messages contradicting each other.

Adam (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 5 月 1 日

7 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2024 年 4 月 30 日

Home like stay

The stay was very pleasant and it felt home.The property is proper 2bhk and clean with good internet connectivity. Good communication throughout the stay.

K Mohammed (12 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2024 年 3 月 21 日

Babajide (7 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 2 月 16 日

Dirty, Stinking carpet

was amazing staying a lot space very good to family only few things they need to do the carpets in the house was very dirty and stinking and the showers water pressure was very slow the part of these 2 things they need to improve on cleaning

2 晚家庭旅程

Hotels.com 真實旅客評價

8/10 很好

2023 年 12 月 30 日

I loke the fact I have the compound to myself, the rooms are ok for me and my family, but the internet signal around the building needs to be fix, the smoke detector was removed which is against safety which I complained but was not fixed till I left, except all that, it's generally satisfactory. Thank you... will surely recommend the property for family

PETER (3 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2023 年 11 月 27 日

Pictures are a scam! We left immediately. Had to walk down a dark alley - enter a courtyard? No lighting, dirty mattresses piled up in the corner. Room was filthy, rugs were stained....spiders crawling on the bed. Huge hole in one of the bedroom ceilings.

Paul (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 10 月 13 日

Great Stay

Well located close to Heathrow and public transit. Excellent neighborhood-felt safe and walkable. Comfortable apartment. Great size for 3 adults. The 3 beds were comfortable! Only comment is there is not a dryer-washer unit only. Still well priced and great team to work with. Would stay there again.

Michelle (7 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 9 月 18 日

Michael (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 9 月 10 日

Great communication. Pleasant stay and plenty of toiletries and essentials included.

Davina (2 晚友伴旅程)

Expedia 真實旅客評價

6/10 不錯

2023 年 7 月 31 日

Pascal (4 晚行程)

Expedia 真實旅客評價

皇家公寓酒店

Royal Apartments

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常見問題

我可否免費取消皇家公寓酒店的預訂，並獲發全額退款？

皇家公寓酒店是否允許寵物入住？

皇家公寓酒店是否設有店內泊車位？

皇家公寓酒店的登記入住及退房時間為何？

皇家公寓酒店店內與附近有什麼好玩？

皇家公寓酒店是否配備廚房或迷你廚房？

皇家公寓酒店附近區域有何特色？

評價

皇家公寓酒店的評價

不錯

7.6

7.6

9.2

6.4

7.8

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