Overall the stay was excellent apart from a wedding party that decided to continue their…
On plus side, hotel has a nice neighborhood location and very friendly staff. But... I…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排延遲退房，但需額外支付 USD25.00 (視乎供應情況而定)
早餐費用每位約為 USD 3.00 至 USD 6.00
可攜帶寵物但需額外收費 每間住宿每晚 USD 25服務類動物豁免收費
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
There was no parking available other than valet parking at this location, so that was a huge bummer. The front desk staff and valet were very courteous and nice. The rooms were spacious and beautiful, the decorations were cute, and the extra towels and pillows I requested were available. The bathroom had mold on the ceiling in one of the rooms and a clogged drain in the other.
Mackenzie, 1晚好友同遊, 2021年04月23日
Horrible hotel , health inspector needs to come by their daily . I was staying there for my birthday with my husband upon arrival it’s a trendy looking spot but the rooms are very dark painted with dark blue shades. The hotel is also dog friendly which is not a bad thing but knowing that our room was not cleaned I was concerned if previous guest who stayed in that room had animals and the room was not sanitized properly. The clean I less and sanitation of the room was unacceptable basic things such as anything in clear eye view should be cleaned such as the bathroom sink, shower or floor or couch but no the sink had brown dirty water that stained the bowl in both bathrooms the bottom of the shower was stained with dirt as well after we were able to wipe it away. Simple stuff was dirty and knowing it’s a pandemic so the concern of covid being passed around is worrisome alone but to sleep in a dirty room is just trifflin. The staff and management need to do better !!!
Perri, 1 晚旅遊, 2021年04月17日
Wonderful hotel, nice design, it was a short stay and we weren’t able to take advantage of the lobby bar or rooftop bar and pool.
Ephraim, 1 晚家庭旅遊, 2021年04月03日
This is a 4 star hotel, but, it did not really feel like it. If the hotel were a 2.5 star hotel, I might feel differently. Our living room heat thermometer did not work, so we had to ask for extra blankets. The rooms felt clean enough, but not immaculate. Don't know that I would go back there. Service and staff were all super, nice and helpful!
1 晚家庭旅遊, 2021年04月03日
I felt the hotel was very clean. Masks are worn in all public areas. The room was very comfortable. The lactation is very convenient to VCU. The only negative I have is that there was no food or beverage service available at the hotel.
Cynthia, 2 晚家庭旅遊, 2021年03月29日
Love this place—cool vibe, great location, helpful staff!
Alice, 1 晚家庭旅遊, 2021年03月20日
would have liked a microwave in my room
Denise, 1 晚旅遊, 2021年03月06日
My boyfriend and I go to Richmond often but usually stay outside of the city. We decided to stay in the city this time so that we could walk to places. Once we got to the hotel and checked in we both decided that we will only be coming back to The Graduate hotel whenever we are in town. The employees were great, the atmosphere was amazing, and the decor was unique. My new favorite hotel
1 晚旅遊, 2021年02月20日
This was our second stay at the Graduate. We are also booked to stay in Cincinnati on our way home as we loved our first stay in Richmond. We got there really late this time, after 1pm, so that could be part of the problem but nevertheless they gave us a room directly at the cross from the elevator. That ended up not being the biggest problem, later I noticed the water in the sink was freezing cold and there was also a strange sound of water either flushing or being turned on in intervals that kept me and my puppy up all night. The front desk basically said there was nothing they could do as maintenance was not there. I tried asking to switch rooms but it was not until almost an hour later that they were able to offer one six floors up but we were exhausted from a long trip in bad weather, we had unpacked and were in our PJs. Overall everything was fine but...
Martin, 1 晚家庭旅遊, 2021年02月18日
The hotel staff was lovely . The thermostat in our room didn’t work and the room was very hot , the fridge in our room didn’t either . My food went bad . Invest in some good coffee also ! This goes a long way . The property needs some attention, but if it gets it, is a nice , reasonable property with a great location
Leslie, 1 晚家庭旅遊, 2021年02月14日