La vdd es de los hoteles que más me han decepcionado. No volvería. Son discriminatorios con los Mexicanos, prefieren 1 dólar de propina que 200 pesos mexicanos. La mayoría del personal es mal educado y los alimentos son pocos, no variados y no tienen buen sabor. No es un buen todo incluido
Priscilla
Priscilla (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 25 日
The property is very good and has a lot to offer.
There are two issues that I have with it.
1. We book this place because they advertise free transport from and to the airport. However this only applies to Cancun airport and the resort is in Tulum. We flew in to Tulum and had to pay $320 out of pocket for the transport. The property was not willing to offer any sort of compensation or credit.
Issues 2. You will primarily have Mexican food even though they advertise internationally.
The Italian restaurant is great and so is their pizza.
Lastly, the best is not grate at all. It was covered in seaweed but there are tons for Bali bed for your to choose and so real issues there.
Emil
Emil (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Lakisa
Lakisa (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Everything
rashaun
rashaun (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Excellent resort all workers are amazing and amenities are great.
MIRIAM JOHANA
MIRIAM JOHANA (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Extremely well manicured property. Two hotels in one stay with use of their sister property adjacent. Easy beautiful walk, but shuttles are available.
Loved the swings at the bars, very fun! Assortment of international cuisine, order off menus and buffets. Eggs Benedict was my favorite but the arifettis restaurant made an excellent omelet. Tacos Al carbon in the plaza by reception were available most nights with live music. Fridays was Mexican fiesta on the beach, they had a fire show too. There are three main pools, one was used for activities and the other two were more played back. The swim up rooms, very worth it, very romantic, and a bar is nearby all the swim ways.
There are 2 things slightly negative. Silly things really, but soft drinks everywhere except your room were from 2 liter bottles and often flat by midday. And shame on us we went to a "presentation" to get discount for additional trips but it ranged from $29k to $59k for 10 year commitment. Too much for us! Otherwise everything was delightful.. Simply marvelous.
kurt s
kurt s (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 23 日
Susan
Susan (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Room was very clean and spacious. Amenities were very good and all the staff members very accommodating.
Sonia
Sonia (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Robyn
Robyn (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Nayeli
Nayeli (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Peaceful
Tasha Marie
Tasha Marie (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Shinay
Shinay (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
I had a great solo stay here. The property is massive and I had to do quite a bit of walking to get anywhere even to the restaurant. The grounds are beautiful and you can see animals and birds native to the region. Overall it was relaxing, food and drinks were great. Staff was friendly and helpful
Del
Del (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 17 日
Decepcionada.
No entiendo como tiene tan buenas calificaciones.
1. Si eres mexicano no te hospedes aquí, los empleados solo hablan inglés, prefieren 1 Dólar de propina que 200 pesos Max.
2. De los 15 restaurantes que anuncian solo pueden usarse 3, la comida es de muy mediana calidad.
3. No tienen una Alberca grande decente.
4. El acceso a la playa todo el tiempo está cerrado, es privada pero no se puede meter uno y obvio llena de Sargazo.
Priscilla
Priscilla (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Great service good food hospitality awesome would stay again
Candice P
Candice P (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Very clean property and workers an are very nice. Very quiet which was our favorite thing .
Lyana
Lyana (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
We love staying at El dorado seaside palms! It’s an amazing place with lots to do! We were impressed with the staff. The food was outstanding and everything was clean and safe!
Andrea
Andrea (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
This was an amazing property! Staff are all friendly and always helpful. We had two rooms. The rooms are CLEAN!!! The sports bar and included restaurants were a little hidden and main lobby is far but the golf carts take you anywhere. The beach is cleaned all day everyday and the food is so good! The excursions were fun and very fun. I wish we had more time to spend there but hopefully I can come back again.
Lelannia
Lelannia (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
We absolutely loved El Dorado Palm Suites! The facilities and staff are top notch. Everyone is sweet and helpful. Thank you so much to Antonio, Martha and Jesus!!! We will absolutely be back.
Allison
Allison (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Yvette
Yvette (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 7 日
Cody
Cody (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Wonderful, extraordinary Vacation. We absolutely loved every moment. The beach was stunning with plenty of fish to see, the staff so warm and welcoming, the food exceeded our expectations for sure and we can not wait to go back to this beautiful resort!!
Thank you so much for an unforgettable Vacation
And a big THANK YOU to Andrea the Yoga instructor. Your classes were fabulous and inspiring!