Feel it's super overloaded by the tourists, the 'free luggage' storage area is very limited & people just used them badly ( occupying the lowest rack with very light hand carry luggage, making people with big suitcase can't fit -> impossible to lift to another rack)
Onsen area is very dirty, crowded & users don't respect the 'rules' in taking shower, a bit disappointed with this price range which I expected higher level of maintainence though the customers could be not 'quality' in a way