Sehr schönes Haus, das leider ins Alter gekommenen ist. Liegt an einer sehr befahrenen Straße, daher etwas laut. Stadtzentrum fußläufig schnell erreichbar. Zuvorkommendes Personal.
真實旅客
2 晚行程
6/10
Staff helpful. Room in attic, so no windows that could open and blinds not great. No lift. Lot of noise from next room's bathroom fan. Furniture tired. Reasonably clean. Breakfast good. Chosen for parking which I obtained, but is very limited. Handy location for the centre of town.
真實旅客
1 晚行程
8/10
We had a comfort room in the building next door. Lovely and spacious! Comfortable bed, huge bathroom with a four piece suite, small kitchenette with fridge & microwave and a seating area.
Caroline
1 晚行程
10/10
Excellent
Robert
2 晚商務旅程
10/10
Gammalt hus med många trappor, bra frukost
Sture
2 晚行程
4/10
Ed
1 晚行程
8/10
Great service Clean room comfy bed alright shower nice breakfast just a bit dated but would stay there again
Paul
1 晚商務旅程
10/10
Deborah
1 晚友伴旅程
10/10
Jean
2 晚行程
8/10
The service was fantastic and the breakfast was fabulous the next morning. The decor is dated. I dont like the bath shower set up. The chairs and curtains and carpets are all dark and old. Maybe have some music playing quietly at the bar. The single bed was not comfortable. My 1 case weighs 30 kg, no lift, steps everywhere you go, this is not practical for someone with luggage. The receptionist did ask a guest to take my heavy suitcase up the 3 flights of steps for me. The staff are lovely and really helpful. The photos are so deceiving. The shops are really close to the hotel, thats no lie.
Beverley
1 晚商務旅程
10/10
Vi blev positivt överraskade när vi blev "uppgraderade" till ett lite större rum i en annan byggnad. Tillmötesgående personal.
Sebastian
5 晚行程
8/10
Excellent situation only 2 minutes walk from the town centre with free onsite parking. The staff are friendly with excellent service during breakfast time. The rooms are comfortable, if a little dated and the whole place would benefit from being freshly decorated. This is only a minor issue and I would happily stay there again in the future.
Steven
2 晚家庭旅程
10/10
Really pleased with my stay. Would highly recommend.
Tamara
4 晚商務旅程
6/10
Cheap, rooms were very dated I was expecting to see Rigsby in the hotel. Other clientele in the hotel were something to be desired but not hotels fault.
Christopher
1 晚友伴旅程
8/10
Nice budget hotel, close to my job and also very close (5 min walk) to the town centre.
The room was very spacious although dated in decor and furniture.
Temperature control was good and the en suite facilities were very good.
The staff were pleasant and helpful.
The breakfast was very good, freshly cooked rather than warmed up buffet style which was much better.
I think the only negative was the tiny TV at the far end of the room 📺🤔
Chris
1 晚商務旅程
10/10
The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions.
We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Michael
2 晚行程
10/10
I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Fiona
1 晚商務旅程
10/10
Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast
Christopher
2 晚浪漫旅程
6/10
The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh.
The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Leigh
1 晚友伴旅程
10/10
JESUS
4 晚行程
10/10
Great breakfast.
Very comfortable and clean room.
Staff were very helpful and friendly.
Great value and would highly recommend...5 stars.
Alex
1 晚商務旅程
6/10
This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless.
The bed wasn't very comfortable and the TV was tiny.
The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.