2/10 欠佳
2025 年 4 月 6 日
Dirty rooms, switched rooms 3 times
When we first arrived, the girl at the front desk was the friendliest person. We got room 113, went to room, it gadnt been cleaned. Totally dirty, bed not made, kinda gross, then we went back up to desk to let front desk girl know we needed a new room, she gave us 222, room was also disgusting, bed was made but looked like someone had been laying on it, there were ashes in room all over floor, there was an ashtray with water and ashes in microwave, also burnt cheese on glass turntable in microwave, my husband was fed up and wanted to shower, but the shower was dirty, and full of hair, even on walls of shower, also before we walked in room there was a black bag of garbage outside door, we called front desk to let her know, we didn't want to get charged the $250 fee for smoking in room, plus we were either gonna need a room that had been serviced or we were gonna leave, so she came upstairs looked, apologized, still the sweetest girl honestly, then gave us another room on same floor. Our new room was 227. It was cleaner except the floors, we left our stuff in room to go to dinner, when we came back to sleep, we were both exhausted and really wanted to sleep. The bed was soo uncomfortable. It felt like we were sleeping on rails. Then about 2am our neighbors starting pounding on the walls and hollering, pretty annoying when you want to sleep. The policy about the WIFI was odd to us, only one device could be connected or you needed to pay extra, there were 2 people in room
Kris
Kris (1 晚行程)
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