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The Palm Beach Resort

3.0 star property
Lakefront hotel with 3 bars/lounges, near Gisenyi Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palm Beach Resort

Sun loungers, beach umbrellas, beach towels, beach bar
Deluxe Bungalow, 2 Bedrooms, Lake View | In-room safe, free WiFi
3 bars/lounges, beach bar
Property entrance
In-room safe, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | In-room safe, free WiFi

Deluxe Double Room, Lake View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
  • 291 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Bungalow, 2 Bedrooms, Lake View

Deluxe Bungalow, 2 Bedrooms, Lake View | In-room safe, free WiFi

Deluxe Bungalow, 2 Bedrooms, Lake View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

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The price is $250
includes taxes & fees
$212 per night
Jan 16 - Jan 17, 2025
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At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:30 AM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Reviews

7.6

Good

8.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

YES
LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Rachel, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
2-night trip
Verified Expedia guest review

6/10 Good

It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
1-night trip with friends
Verified Expedia guest review

4/10 Fair

My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
disappointed, 1-night trip
Verified Expedia guest review

8/10 Very Good

Serenity
A relaxing place with a great garden on the edge of the lake with a breathtaking view
Calvin, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hidden gem of paradise
This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Benhilda, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect oasis
Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

A éviter
Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême
Fabien, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will never forget the running waiters
This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
Jacob V, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good
2-night trip
Verified Expedia guest review

2/10 Poor

Vorsicht ist hier geboten!!!
Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.
Daniel Enrique, 2-night romance trip
Verified Hotels.com guest review