El hotel está en muy buen estado en general. Lo único es que les urge cambiar los colchones y meter almohadas. Estos están en pésimas condiciones.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Amazing Stay
Amazing stay. From the check in to the check out. Very friendly people, clean room, the communication during the stay (received a text asking how everything was going), breakfast was wonderful. Overall, a great experience. Will definitely stay here on our next visit to San Antonio
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
We will be back, because we value kindness.
Great kind staff. Breakfast 5 star. Room could of been cleaner. Expectations are high because everything else was awesome.
Shevonne
Shevonne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Muy agradable...
Excelente
Ernesto
Ernesto (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Ok
Carlos Arturo
Carlos Arturo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Soccer game
Julio C
Julio C (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Irma
Irma (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Gloria
Gloria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Juan
Juan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Cleanest hotel I’ve been to in a long time. Staff was great
Kristine
Kristine (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月3日
Mustafa
Mustafa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
carlos
carlos (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Ernesto
Ernesto (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
My girlfriend and I came for a concert and stayed for a night, and it was definitely one of the nicest stays I had in San Antonio! The hotel was very large, very new and modern and very clean! Service was great, the room was clean and smelled great. I had originally booked a studio suite and was given a suite! Breakfast was good as well, and loved how organized they had it with a chef serving guests plates and the omelet station! Would most definitely book again without hesitation.
Ruben
Ruben (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
So when we checked in we were not told about the breakfast hours or the password for the internet. We had to come back and ask.